Room Attendant

LM SERVICES CORPORATION GROUP•Chesterfield, MO
•$16 - $0•Onsite

About The Position

The Room Attendant cleans and stocks guest rooms to meet the company’s standards of cleanliness. The role also includes maintaining assigned public areas, replenishing guest-room supplies, inspecting completed rooms, and reporting maintenance issues. The attendant provides courteous service to guests and may respond to requests or assist with other housekeeping duties as assigned.

Requirements

  • Ability to push or pull equipment weighing up to 150 pounds.
  • Ability to lift and carry objects weighing an average of 25–50 pounds.
  • Ability to scrub and scour surfaces, extend arms overhead for cleaning tasks, and work in confined spaces.
  • Ability to communicate effectively with associates and guests.
  • Ability to follow instructions and directions and meet deadlines, including management’s specified room-cleaning minimum.
  • Basic English comprehension sufficient to understand labels, instructions, and basic guest requests.
  • Any combination of education and experience that provides the knowledge, skills, and abilities needed to perform the job.
  • Maintain a neat, clean, and well-groomed appearance.

Responsibilities

  • Clean guest-room bathrooms and surfaces, including bathtubs, toilets, sinks, walls, mirrors, tiles, counters, windows, and floors.
  • Spot-clean stains on walls, doors, carpets, and furniture.
  • Strip beds and replace linens, including bed skirts, mattress toppers, and pillow protectors as needed.
  • Dust furniture, pictures, window ledges, and shelves, and check under beds for trash or debris.
  • Maintain assigned public areas, including the lobby, public restrooms, offices, elevators, and stairways.
  • Vacuum rooms and empty trash.
  • Replenish guest-room amenities, linens, and supplies.
  • Sign for and retrieve keys, and push housekeeping carts.
  • Inspect rooms for cleanliness and appearance and indicate when rooms are complete.
  • Report repairs or maintenance problems to a supervisor.
  • Greet guests and ask about their stay.
  • Respond promptly to guest requests for items, assistance, directions, safety instructions, or information.
  • Report suspicious persons or activities and hazardous or unsafe conditions to a supervisor or manager.
  • Turn in found items to the property Lost and Found Department.
  • Perform other assigned duties, including cleaning rooms, assisting Room Attendants, and cross-training when necessary.
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