Room Attendant

Windsor Capital Group•Arcadia, CA

About The Position

Windsor Hospitality is seeking a full-time Room Attendant to help provide guests with clean, comfortable, and welcoming rooms. The position is central to the guest experience and requires attention to detail, pride in work, and a commitment to hospitality. Schedules may vary based on business needs, and the specific shift will be discussed during the interview process.

Requirements

  • Positive attitude, strong work ethic, and commitment to delivering a good guest experience.
  • Ability to follow instructions, work independently, and stay organized throughout the shift.
  • Physical stamina to walk, stand, bend, and lift up to 50 pounds throughout the shift.
  • Ability to communicate clearly and professionally with guests, teammates, and supervisors.
  • Flexibility to work any day of the week, including weekends and holidays.

Nice To Haves

  • Previous housekeeping or cleaning experience in a hotel or hospitality setting; training is available for the right candidate.

Responsibilities

  • Clean and service assigned guest rooms daily, including making beds, cleaning bathrooms, dusting, and vacuuming to Windsor brand standards.
  • Replenish guest rooms with fresh linens, towels, amenities, and supplies.
  • Maintain cleanliness in assigned hallways, lobbies, restrooms, corridors, and public spaces.
  • Use cleaning equipment and chemical products safely and in accordance with property safety guidelines.
  • Visually inspect completed rooms and mark them ready in the designated system.
  • Respond promptly and professionally to special guest requests.
  • Report maintenance issues, damage, or safety hazards to the Housekeeping Supervisor immediately.
  • Maintain uniform and name badge standards while on the property.
  • Support Windsor Hospitality’s core values of Growth, Resourcefulness, Integrity, and Teamwork (GRIT).
  • Perform other duties assigned by a manager or supervisor.

Benefits

  • Medical, dental, vision, life, and disability insurance for eligible employees.
  • Flexible Spending Account (FSA) and Health Savings Account (HSA).
  • 401(k) and Roth 401(k) plans.
  • Employee Assistance Program (EAP).
  • Career growth opportunities and promotion from within.
  • Paid time off (PTO).
  • Paid sick leave.
  • Employee hotel discounts.
  • Complimentary on-shift meals at participating hotels.
  • Recognition and rewards program, including performance awards, milestone celebrations, and incentive programs.
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