Room Attendant

EMBASSY SUITES SARASOTA•Osprey, FL

33d•$16 - $16•Onsite

About The Position

A Kolter Hospitality Room Attendant delivers service excellence by creating a welcoming, helpful, and exceptional guest experience. The position is responsible for maintaining a clean, comfortable, and inviting environment. Room attendants clean assigned rooms, prepare beds, clean bathrooms, replenish guest amenities, and respond to guest requests while following safety and lost-and-found procedures. Hours may vary based on occupancy levels and hotel needs.

Requirements

Ability to clearly understand and communicate with guests.
Ability to complete a minimum of 16 room credits.
Ability to push, pull, and lift a minimum of 50 pounds.
Ability to push or maneuver a cart weighing up to 250 pounds.
Ability to bend, kneel, and stretch.
Ability to walk and stand for extended periods.
Ability to move arms freely above the waist.
Must be able to work holidays and weekends.

Nice To Haves

High school diploma or GED preferred.
Prior housekeeping experience preferred, but not required.

Responsibilities

Clean assigned rooms.
Change linens and make beds.
Thoroughly clean bathrooms.
Sweep, vacuum, dust, mop, and pick up trash.
Replenish guest amenities and toiletries.
Load and organize the cart, and store it properly at the end of each shift.
Receive keys and assigned rooms, and return keys at the end of each shift.
Respond to guest requests and report guest issues.
Follow proper lost-and-found procedures for items left in guest rooms.
Report items in need of repair.
Follow all safety procedures while working.
Provide personalized guest service and handle workplace problems effectively and positively.