Full-Time Hotel Arista Room Attendant
About The Position
The Room Attendant takes ownership of guest rooms and provides clean, comfortable spaces to help create a memorable and luxurious guest experience. This is a full-time, hourly, non-exempt position at Hotel Arista in the Housekeeping department, reporting to the Housekeeping Manager. The starting rate is $18.00 per hour, with a compensation range of $18.00–$20.00 per hour. A $250 sign-on bonus is offered, subject to a 90-day waiting period. Applicants must be at least 18 years old and have open availability on weekdays and weekends. The role involves cleaning and servicing guest rooms to established standards, communicating room readiness, responding to guest requests, and supporting the housekeeping team. Employees may regularly assist with deep-cleaning projects and occasionally assist with room turndown duties. The position requires prior hotel room attendant experience and physical ability to perform routine cleaning tasks, including lifting, pushing, pulling, standing, walking, bending, and stretching.
Requirements
- Must be at least 18 years old.
- Must be able to speak and understand basic English.
- Must have basic reading, writing, and math skills.
- Must have 1–2 years of prior Hotel Room Attendant experience.
- Must be honest, dependable, and comfortable in a position of responsibility.
- Must enjoy working around people and be a team player within a guest-service environment.
- Must maintain a neat and clean appearance.
- Must have a flexible schedule and be able to work weekends and holidays; open weekday and weekend availability is required.
- Must be able to lift up to 50 pounds, with or without reasonable accommodation.
- Must be able to push and pull carts and equipment weighing up to 50 pounds.
- Must be able to walk and stand for up to eight hours a day, with or without reasonable accommodation.
- Must be able to bend, stoop, squat, and stretch to fulfill cleaning and inspection tasks.
Nice To Haves
- Luxury housekeeping experience is preferred.
Responsibilities
- Attend and participate in daily pre-shift meetings.
- Clean and service assigned rooms or areas according to established standards and procedures, including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, and removing trash.
- Clean room refrigerators, coffee and tea makers, cups, glasses, and similar items.
- Wear provided safety protection equipment in accordance with department regulations and applicable local requirements.
- Handle and store chemicals in accordance with hotel regulations and applicable local requirements.
- Greet and acknowledge guests and answer their questions.
- Communicate room status through the phone system when service is complete and rooms are ready for guests.
- Report rooms that cannot be serviced, including do-not-disturb or no-service rooms, to a supervisor.
- Document room deficiencies or damage, including mechanical and electrical problems, using the ticketing platform, and report them to a supervisor.
- Follow established safety procedures, including using the safety button, and immediately report health and safety incidents, security breaches, or suspicious behavior to a supervisor or manager on duty.
- Respond to guest special requests and take action to ensure guest satisfaction.
- Follow the hotel's recycling program and green-cleaning initiatives to minimize housekeeping waste.
- Report, turn in, and/or log lost-and-found items according to established procedures.
- Maintain assigned housekeeping carts and empty and stock them at the end of each shift.
- Work as part of a team and communicate effectively with other departments according to hotel procedures to ensure quality and service.
- Assist regularly with deep-cleaning projects as needed.
- Occasionally assist with room turndown duties.
Benefits
- Major medical plans, dental insurance, and vision insurance, with single or family options.
- Basic life and AD&D insurance, 100% employer-paid.
- Short-term disability insurance, 100% employer-paid.
- Optional supplemental life, AD&D, critical illness, accident, and disability coverage, with single or family options.
- 401(k) plan and matching program.
- Employee Assistance Program.
- Paid leave time up to 40 hours per year.
- Paid time off (PTO).
- Nine paid holidays per year.
- Paid jury duty time.
- Paid bereavement for immediate family members.
- Partially paid parental leave.
- Hotel and restaurant discounts.
- Pet insurance.
- Incentive programs.
- $250 sign-on bonus, subject to a 90-day waiting period.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
