Hotel Room Attendant Part Time - Full Time

Hotel Indigo • Vancouver, WA

5d

About The Position

A Room Attendant maintains clean and attractive guest rooms, hallways, and public areas, services guest rooms daily according to hotel procedures, stocks carts with room supplies, replaces bed linens, and replenishes guest room supplies while following company standards and safety and security procedures. The position may also include guest-room deep cleaning and preventative maintenance tasks. The role requires attention to detail, effective communication with guests and team members, clear communication of information and ideas, sound judgment when choosing among alternatives, and the ability to work effectively in stressful, high-pressure situations. The posting describes both part-time and full-time associates. Benefits are available after a 90-day introductory period.

Requirements

• High school diploma or equivalent and/or experience in a hotel or related field preferred.
• Strong attention to detail.
• Ability to communicate effectively with guests and team members verbally or in writing, and to convey information and ideas clearly.
• Ability to evaluate and select among alternative courses of action quickly and accurately.
• Ability to work well in stressful, high-pressure situations.

Nice To Haves

• High school diploma or equivalent and/or experience in a hotel or related field.

Responsibilities

• Approach encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance according to scheduling and hotel needs.
• Maintain a high standard of personal appearance and grooming, including wearing the proper uniform and name tag.
• Comply with Indigo One, LLC standards and regulations to support safe and efficient hotel operations.
• Thoroughly clean and restock the required number of guest rooms per shift.
• Complete pre-cleaning duties, including preparing guest supplies, cleaning supplies, and linen for housekeeping cart setup.
• Remove trash and dirty linen from guest rooms.
• Perform other tasks or jobs as assigned by a supervisor or manager.
• Disassemble guest-room furniture or other items when required for deep cleaning.
• Perform deep cleaning and preventative maintenance tasks, which may include changing AC filters, cleaning AC coils, touching up paint or scratched furniture, and rehanging closed slide doors.

Benefits

• Paid Time Off (PTO) under Washington State requirements: 1 hour per 40 hours worked.
• For full-time associates, paid vacation per MKM policy after one year of service, accruing 16 hours per year up to a maximum of 48 hours.
• Medical, dental, and vision insurance for qualifying full-time associates.
• Six paid holidays per year.
• IHG team member benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED