Room Attendant

Loews Hotels • New Orleans, LA

33d • Onsite

About The Position

The Room Attendant cleans and sanitizes guest rooms and bathrooms to Loews Hotels’ standards, helping create spotless, welcoming spaces and a comfortable guest experience. The role involves replacing linens and amenities, keeping cleaning carts and linen closets organized and stocked, and promptly reporting maintenance issues, lost items, suspicious behavior, and other irregularities. The Room Attendant also provides helpful information and friendly service to guests, follows safety procedures, attends required meetings and training, and assists in related areas as needed. The position requires regular attendance and may involve varying schedules to meet business needs, including weekends and holidays.

Requirements

• High school diploma or equivalent work experience preferred.
• Previous experience in a cleaning role preferred.
• Previous experience in a hotel or resort environment preferred.
• Basic English skills preferred.
• Ability to walk, stand, reach, and bend.
• Ability to push, lift, and pull items weighing up to 25 pounds repetitively during the entire shift.
• Ability to work a flexible schedule, including weekends and holidays as required.

Nice To Haves

• High school diploma or equivalent work experience.
• Previous experience in a cleaning role.
• Previous experience in a hotel or resort environment.
• Basic English skills.

Responsibilities

• Clean and sanitize guest rooms and bathrooms to Loews Hotels’ standards.
• Replace linens and amenities, and promptly report maintenance issues.
• Organize cleaning carts and linen closets; ensure supplies are stocked and used properly.
• Report lost items, suspicious behavior, and irregularities to supervisors.
• Attend departmental meetings and assist in related areas when needed.
• Provide accurate information about hotel facilities and services to guests.
• Maintain a professional appearance and adhere to uniform standards.
• Deliver friendly, helpful guest interactions that enhance satisfaction.
• Follow OSHA safety protocols and departmental procedures for chemical use and emergency situations.
• Maintain regular attendance in conformance with standards.
• Attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Benefits

• Competitive health and wellness benefits and retirement benefits.
• Paid sick days, vacation, holidays, and paid bereavement.
• Training and development opportunities and career growth.
• Tuition reimbursement.
• Pet insurance and pet bereavement.
• Team Member hotel rates, discounts, and other perks.
• Complimentary meals in the Team Member Café while working.
• Community volunteer opportunities.
• Complimentary parking.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED