Room Attendant

Marcus Clayton LLC•Clayton, MO
•Onsite

About The Position

Le Meridien St Louis Clayton is hiring for a Room Attendant. This role is crucial in creating a positive guest experience by ensuring guest rooms are clean, comfortable, and welcoming. The Room Attendant is responsible for preparing guest rooms according to hotel standards, paying close attention to details, and maintaining the overall cleanliness and organization of their work areas. This position requires a strong commitment to quality, efficiency, and teamwork.

Requirements

  • Ability to follow established cleaning and safety procedures.
  • Ability to identify and report maintenance issues and room deficiencies.
  • Ability to communicate clearly and professionally with supervisors, team members, and guests.
  • Strong attention to detail and a commitment to quality.
  • Dependable, organized, and able to manage time effectively.
  • Ability to work independently and as part of a team.
  • Ability to work flexible hours, including weekends and holidays, based on business needs.
  • Ability to stand, walk, bend, stoop, kneel, reach, push, pull, and move throughout the shift.
  • Ability to clean and work in guest rooms, bathrooms, public spaces, linen areas, and back-of-house areas.
  • Ability to lift, carry, push, and pull items such as linens, towels, cleaning supplies, trash, and housekeeping equipment.
  • Ability to push and maneuver a housekeeping cart throughout the hotel.
  • Ability to safely use cleaning products, equipment, and tools according to established procedures.
  • Ability to work in a fast-paced environment while maintaining cleanliness, safety, and attention to detail.
  • Ability to work independently for extended periods while maintaining productivity and quality standards.

Nice To Haves

  • Previous housekeeping, room attendant, cleaning, or hospitality experience.
  • Previous hotel or resort experience.
  • Knowledge of proper cleaning procedures and guestroom standards.
  • Bilingual English/Spanish communication skills.

Responsibilities

  • Cleaning and preparing guest rooms according to hotel standards and established procedures.
  • Making beds, changing linens, cleaning bathrooms, dusting, vacuuming, mopping, and completing other guestroom cleaning duties.
  • Ensuring guest rooms are clean, comfortable, organized, and properly stocked with amenities and supplies.
  • Inspecting work and paying close attention to details before a room is released for a guest.
  • Reporting maintenance concerns, damaged items, missing supplies, and other room conditions promptly.
  • Responding professionally and courteously to guest requests and questions.
  • Handling guest belongings and personal items with care, respect, and discretion.
  • Maintaining cleanliness and organization of housekeeping carts, closets, equipment, and work areas.
  • Working closely with Housekeeping Supervisors and other hotel team members to support room readiness and daily operations.
  • Supporting teammates when needed and contributing to a positive, team-oriented environment.
  • Taking pride in creating a clean, comfortable, and welcoming space for every guest.
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