Room Attendant

Fairfield Whitsett • Whitsett, NC

2h

About The Position

The Room Attendant cleans and services guest rooms to provide guests with a pleasant and comfortable experience. The role includes responding to guest requests, maintaining safe and healthy guest rooms, and keeping assigned rooms and public areas clean and supplied. The attendant reports technical issues and maintenance needs, updates room status, follows health and safety rules, and attends meetings as required.

The position requires at least a high school diploma, GED, or equivalent. Customer service, guest-facing, or other guest-related experience and experience cleaning in a customer-focused environment are listed. Prior hospitality experience as a room attendant is preferred.

Requirements

• Experience in customer service, forward-facing, or other guest-related positions.
• Experience cleaning in a customer-focused environment.
• Minimum high school diploma, GED, or equivalent.
• Pre-employment background check required.

Nice To Haves

• Prior experience in the hospitality industry as a room attendant.
• Experience with the specific brand, as applicable.

Responsibilities

• Greet guests and respond to requests.
• Maintain a healthy and safe environment in guest rooms.
• Change bed linen and make beds.
• Replace used towels and bathroom amenities, such as shampoo and soap.
• Sweep and mop floors.
• Vacuum carpets.
• Dust and polish furniture.
• Empty trash containers.
• Clean public areas, such as corridors.
• Report technical issues and maintenance needs.
• Update the status of guest rooms on the assignment board.
• Restock the cleaning cart and/or supplies.
• Follow all health and safety rules.
• Attend meetings as required.

Benefits

• Medical, dental, and vision benefits.
• 401(k).
• Generous paid time off program.
• Opportunities to advance a career within the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED