Room Attendant

LM SERVICES CORPORATION•O’Fallon, MO

29d•$16 - $0•Onsite

About The Position

The Room Attendant cleans and stocks guest rooms to meet the company’s cleanliness standards. The role also includes maintaining assigned public areas, replenishing room supplies, inspecting completed rooms, reporting maintenance issues, and providing courteous assistance to guests. The position may involve other cleaning duties or cross-training as assigned.

Requirements

Any combination of education and experience that provides the knowledge, skills, and abilities required to perform the job.
Ability to push or pull equipment weighing up to 150 pounds.
Ability to lift and carry objects weighing an average of 25–50 pounds.
Ability to scrub and scour surfaces, reach overhead for cleaning tasks, and work in confined spaces.
Ability to communicate effectively with associates and guests.
Ability to follow instructions and directions and meet deadlines, including management’s specified room-cleaning requirements.
Basic English comprehension sufficient to understand labels, instructions, and basic guest requests.
Ability to maintain a neat, clean, and well-groomed appearance.
Must comply with company standards, rules, and regulations.

Responsibilities

Clean guest-room bathrooms and surfaces, including bathtubs, toilets, sinks, walls, mirrors, tiles, counters, windows, and floors.
Spot-clean stains on walls, doors, carpets, and furniture.
Strip and make beds; change bed linens and related items as needed.
Dust furniture, pictures, window ledges, and shelves, and check under beds for debris.
Maintain assigned public areas, including the lobby, public restrooms, offices, elevators, and stairways.
Vacuum rooms and empty trash.
Replenish amenities, linens, and supplies in guest rooms.
Sign for and retrieve keys, and push the housekeeping cart.
Inspect rooms for cleanliness and appearance and indicate when work is complete.
Report repairs or maintenance problems to a supervisor.
Greet guests and ask whether they are enjoying their stay.
Respond promptly to guest requests for items, assistance, directions, safety instructions, or information.
Report suspicious persons or activities and hazardous or unsafe conditions to a supervisor or manager.
Turn in found items to the property Lost and Found Department.
Perform other assigned duties, including cleaning rooms, assisting Room Attendants, or cross-training.
Attend group or department meetings when necessary.