Room Attendant

Sage Hospitality • Denver, CO

29d • Onsite

About The Position

Room Attendants clean and prepare guest rooms to established standards of cleanliness and propriety to support guest satisfaction and maximize revenues. The role also includes cleaning public areas and hallways, replenishing guest supplies, inspecting rooms and equipment, reporting maintenance or safety issues, and protecting hotel property. The position involves prolonged physical activity in an indoor, climate-controlled environment, with work inside for 95% of the shift and exposure to excessive heat and humidity in the laundry area.

Requirements

• No formal education or training is required.
• No prior experience is required.
• Basic knowledge of general cleaning principles, cleaning products, and standard cleaning equipment.
• Ability to understand and follow verbal and written instructions and communicate verbally and in writing.
• Ability to lift up to 50 pounds continually throughout a shift.
• Ability to push, pull, and move levers, equipment, and furniture throughout a shift.
• Ability to work with arms raised above the head throughout a shift.
• Ability to maneuver a fully loaded maid cart weighing up to 50 pounds through hallways and into and out of closets during the workday.
• Ability to identify minute debris and dirt in poorly lit areas and read written instructions and computer print-outs.

Responsibilities

• Retrieve items from shelves and storerooms; set up and maintain cleaning carts and storerooms in a clean, orderly condition.
• Clean windows, doors, walls, closets, fixtures, public areas, hallways, and restrooms, using ladders or stools when needed to reach high areas.
• Replace towels, soaps, room amenities, and guest literature as needed.
• Wash hard-floor areas by hand to remove dirt and soiled areas.
• Dust and polish furniture, fixtures, and wall hangings; remove dust and cobwebs from vents and ceiling corners.
• Strip and remake beds with fresh linen, checking bedspreads, blankets, and bed pads for cleanliness and replacing soiled items.
• Lift mattresses to check for soil between mattresses and beneath the bed.
• Clean closets and restock guest-room supplies, including hangers, extra blankets, and pillows.
• Vacuum rooms, public areas, and hallways, including beneath furniture and other hard-to-reach areas; move furniture as needed.
• Inspect door and window locks and immediately alert management to unsecured or unsafe conditions.
• Inspect room equipment, including televisions, lights, lamps, faucets, and radios; report room-status and maintenance deficiencies in writing to the Executive Housekeeper.
• Maintain custody of equipment, keys, and supplies to protect hotel property.
• Maintain a friendly, cheerful, and courteous demeanor.
• Perform other duties as assigned, requested, or deemed necessary by management.

Benefits

• Medical, dental, and vision insurance
• Health savings and flexible spending accounts
• Basic life and AD&D insurance
• Paid time off for vacation, sick time, and holidays
• Eligibility to participate in the Company’s 401(k) program with employer matching
• Employee Assistance Program
• Tuition reimbursement
• Discounts on Marriott and Sage hotels and restaurants
• Free on-site covered parking
• RTD Eco Pass for all full-time team members
• Eligibility to participate in the Employee Referral Bonus Program, with up to $1,000 per referral

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed