Room Attendant - Rooms

Twenty Four Seven Hotels•Burbank, CA

About The Position

The Room Attendant cleans guest rooms and responds to guest requests to support outstanding guest service and satisfaction. The role is part of the property team and contributes to guest experiences and hotel operations.

Requirements

  • One year of previous hotel housekeeping experience requested.

Responsibilities

  • Clean guest suites, including bathrooms; change bed linen daily or according to hotel policy; dust and vacuum; and complete other daily assigned projects.
  • Maintain housekeeping compliance in the Guest Satisfaction Scores program.
  • Respond to guests’ special needs and requests.
  • Support guest satisfaction through room cleanliness and attention to guest needs.
  • Unload trash from housekeeping carts.
  • Stock linen and supplies in linen rooms or housekeeping carts.
  • Unload soiled linen from carts and transport it to the laundry.
  • Report needed repairs to maintenance.
  • Clean restrooms, public spaces, and food service areas.
  • Sweep, wax, and dispose of refuse.
  • Maintain cleanliness of swimming pool and exercise areas.
  • Clean hotel windows and mirrors.
  • Wear the proper uniform and nametag in accordance with appearance standards.
  • Perform other assigned duties that the associate is capable of performing.

Benefits

  • Competitive compensation.
  • Medical, dental, and vision insurance.
  • Ancillary benefits to support well-being.
  • 401(k) with company contribution.
  • Paid time off, based on full-time or part-time status.
  • Paid sick leave, based on full-time or part-time status.
  • On-the-job training and mentorship.
  • Career advancement pathways.
  • Associate referral program.
  • Hotel discounts.
  • Daily Pay access.
  • Opportunity to earn tips through the Shiny guest virtual tipping app.
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