Room Attendant - Rooms

Twenty Four Seven Hotels•Palm Desert, CA

About The Position

The Room Attendant is responsible for cleaning guest rooms and responding to guest requests to support outstanding guest service and satisfaction. The role also includes cleaning public areas and maintaining housekeeping supplies and facilities, while following the hotel’s standards of appearance and cleanliness. The position offers on-the-job training and mentorship, with potential pathways for career advancement.

Requirements

One year of previous hotel housekeeping experience requested.

Responsibilities

Clean guest suites, including bathrooms; change bed linen daily or according to hotel policy; dust and vacuum; and complete other assigned daily projects.
Maintain housekeeping compliance in the Guest Satisfaction Scores program.
Respond to guests’ special needs and requests.
Promote guest satisfaction through room cleanliness and attention to guest needs.
Unload trash from housekeeping carts.
Stock linen and supplies in linen rooms or housekeeping carts.
Unload soiled linen from carts and transport it to the laundry.
Report needed repairs to maintenance.
Clean restrooms, public spaces, and food service areas.
Sweep, wax, and dispose of refuse.
Maintain the cleanliness of swimming pool and exercise areas.
Clean hotel windows and mirrors.
Wear the proper uniform and nametag on the right side of the uniform in accordance with appearance standards.
Perform other assigned duties the associate is capable of performing.