FRONT OFFICE ATTENDANT - ROOMS

Twenty Four Seven Hotels•Palm Desert, CA

About The Position

Twenty Four Seven Hotels is seeking experienced Front Office Attendants for its Residence Inn. The role focuses on providing attentive, courteous, and efficient guest service before arrival and throughout guests’ stays, while helping maximize revenue and occupancy. The attendant contributes to a positive, guest-focused team environment, supports Sales and Marketing efforts, and represents the organization through honest, fair, and respectful interactions. The position requires multitasking, prioritization, and flexibility for regularly scheduled weekend and evening hours.

Requirements

  • At least 2 years of experience in hotel guest services, customer service, or front desk work.
  • Ability to multitask and prioritize.
  • Flexibility to work regularly scheduled weekend and evening hours.

Responsibilities

  • Provide attentive, courteous, and efficient service to guests before arrival and throughout their stay.
  • Help maximize revenues and occupancy.
  • Create a positive, team-oriented environment focused on the guest.
  • Multitask and prioritize responsibilities.
  • Assist with Sales and Marketing efforts.
  • Interact with others honestly, fairly, and respectfully.
  • Set high performance standards for self and others and take responsibility for completing assignments or tasks successfully.

Benefits

  • Competitive compensation and salary reflecting skills and experience.
  • Medical, dental, and vision insurance.
  • Ancillary benefits to support well-being.
  • 401(k) with company contribution.
  • Paid Time Off, based on full-time or part-time status.
  • Paid sick leave, based on full-time or part-time status.
  • On-the-job training and mentorship.
  • Clear pathways for advancement within the company.
  • Associate Referral Program.
  • Hotel discounts at company properties.
  • Daily Pay access.
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