Front Office Attendant - Rooms

Twenty Four Seven Hotels•Palm Desert, CA

About The Position

Twenty Four Seven Hotels is seeking an experienced Front Office Attendant for its Residence Inn. The role focuses on providing attentive, courteous, and efficient guest service before arrival and throughout each guest’s stay, while helping maximize revenue and occupancy. The attendant contributes to a positive, guest-focused team environment, assists with sales and marketing efforts, and represents the organization honestly, fairly, and respectfully. The position requires multitasking, prioritization, and flexibility, including regularly scheduled evening and weekend hours.

Requirements

  • At least 2 years of experience in hotel guest services, customer service, or front desk work.
  • Ability to multitask and prioritize.
  • Flexibility to work regularly scheduled evening and weekend hours.

Responsibilities

  • Provide attentive, courteous, and efficient service to guests before arrival and throughout their stay.
  • Help maximize revenues and occupancy.
  • Create a positive, team-oriented environment focused on the guest.
  • Multitask and prioritize responsibilities.
  • Assist with sales and marketing efforts.
  • Interact with others honestly, fairly, and respectfully.
  • Set high performance standards for self and others, and take responsibility for completing assignments and tasks successfully.

Benefits

  • Competitive compensation
  • Medical, dental, and vision insurance
  • Ancillary benefits
  • 401(k) with company contribution
  • Paid time off, based on full-time or part-time status
  • Paid sick leave, based on full-time or part-time status
  • On-the-job training and mentorship
  • Clear pathways for advancement
  • Associate referral program
  • Hotel discounts
  • Daily Pay
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