Room Attendant

Kalahari Resorts & Conventions•Pocono Township, PA

25d

About The Position

Kalahari Resorts & Conventions is seeking a Room Attendant for its Housekeeping team. The role is responsible for cleaning, sanitizing, and resetting guest rooms, including changing bed linens, sanitizing areas, vacuuming, and replenishing room amenities. The Room Attendant maintains clean and attractive guestrooms while providing attentive, courteous, and efficient service to guests. The posting also describes the role as part of the leadership team, embodying the company’s Lead with Love Promise by guiding, supporting, and inspiring associates.

Requirements

Previous housekeeping experience in a residential or commercial setting is helpful but not required.
A leadership style rooted in collaboration, respect, and service to others.
Ability to stand for the entire shift.
Ability to exert up to 50 pounds of force occasionally and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or move objects.

Nice To Haves

Previous housekeeping experience in a residential or commercial setting.

Responsibilities

Adapt to a broad range of customer interactions, inquiries, and complaints, and work effectively in stressful, high-pressure situations.
Stand for the entire shift.
Work flexible and sometimes long hours, including weekends and holidays.
Complete pre-cleaning duties, including setting up the housekeeping cart with guest supplies, cleaning supplies, and linen.
Report missing room items, such as irons and ironing boards, hair dryers, and coffee makers, to the Housekeeping Manager or Supervisor.
Clean, sanitize, and reset guest rooms, including changing bed linens, vacuuming, sanitizing areas, and replenishing room amenities.
Maintain clean and attractive guestrooms while providing attentive, courteous, and efficient guest service.