Room Attendant

Proper Hospitality Careers•Miami Beach, FL

26d

About The Position

The Room Attendant cleans and sanitizes guest rooms and public areas to hotel standards, replenishes linens and amenities, and ensures rooms are stocked, orderly, and ready for guest check-in. The role involves identifying and reporting maintenance issues, responding courteously to guest requests, following health and safety procedures, managing housekeeping supplies, and meeting the hotel’s cleanliness and quality standards. Room Attendants collaborate with housekeeping, maintenance, and other hotel teams and may assist with special cleaning assignments.

Requirements

High school diploma or equivalent required.
Strong attention to detail.
Ability to work independently with minimal supervision.
Good communication skills for interacting with guests and team members.
Time-management skills to complete tasks efficiently during a shift.
Ability to follow instructions and hotel procedures for cleaning, safety, and guest service.
Ability to sit or stand for extended periods.
Ability to lift and move up to 35 pounds.
Frequent use of hands, fingers, and wrists to handle cleaning tools and operate equipment.
Ability to work in a physically demanding environment with exposure to cleaning chemicals and equipment.

Nice To Haves

Previous experience in housekeeping or cleaning services.
Knowledge of cleaning techniques and use of cleaning equipment.

Responsibilities

Clean and sanitize guest rooms, including dusting, making beds, vacuuming, and cleaning bathrooms.
Change bed linens, replace towels, replenish room amenities, and ensure rooms are stocked with necessary supplies.
Arrange room décor neatly and ensure furniture and fixtures are free of dust and smudges.
Identify and report room maintenance issues, including broken furniture and plumbing or electrical problems.
Maintain hallways, elevators, lobbies, restrooms, and other public areas; replenish public restroom supplies.
Assist with cleaning staff rooms, storage areas, banquet rooms, and other hotel areas as needed.
Provide courteous service to guests, respond to special requests and inquiries, and promptly report guest complaints or issues.
Prepare rooms for early check-ins or late check-outs in accordance with hotel policies.
Follow health, safety, and sanitation guidelines when using cleaning chemicals and equipment, and store cleaning products safely.
Keep cleaning carts stocked, monitor housekeeping supply inventory, and notify supervisors when supplies are low.
Organize linen closets, cleaning supplies, and equipment.
Inspect rooms for cleanliness and organization and ensure they meet or exceed hotel standards.
Work with housekeeping colleagues and follow supervisor instructions to clean rooms efficiently.
Communicate with housekeeping supervisors, maintenance, and other departments to address issues.
Assist with special cleaning projects or tasks assigned by the housekeeping supervisor.