Room Attendant

Fairfield Inn & Suites Baraboo•Baraboo, WI

About The Position

S&L Hospitality is hiring a Room Attendant, also described as a Hotel Housekeeper. The role focuses on cleaning guest rooms and bathrooms, replenishing guest supplies, responding to guests’ needs, reporting maintenance issues and items left behind, and following hotel cleanliness and safety procedures. Candidates should be reliable, motivated, detail-oriented, professional, and comfortable working independently and under pressure. The position requires physical activity, including lifting, pushing, and pulling, standing for extended periods, and performing repetitive motions. A background check related to the role’s responsibilities is required. The role is primarily intended for first-shift work, preferably between 8 a.m. and 5 p.m., with weekend availability and a flexible schedule to meet business needs.

Requirements

  • Prior relevant experience is preferred.
  • Ability to lift, push, and pull more than 20 pounds; housekeeper carts may weigh more than 40 pounds when being pushed or pulled.
  • Ability to stand for long periods and perform repetitive motions for most of a scheduled shift.
  • Flexible schedule to meet business needs, including weekend availability.
  • Detail-oriented, with the ability to focus on cleaning responsibilities and set up each room as required by the property.
  • Ability to maintain a composed, gracious, and professional attitude.
  • Ability to accept criticism and work well under pressure.
  • Ability to work independently and efficiently.
  • Successful completion of a background check as it relates to the responsibilities of the role.
  • Applicants must be at least 16 years old for most positions; some positions may require a minimum age of 18 depending on responsibilities, hours, and applicable laws.

Nice To Haves

  • Prior relevant experience.
  • Motivation, reliability, attention to detail, and a passion for working with people.
  • Availability to work primarily first shift, preferably between 8 a.m. and 5 p.m.

Responsibilities

  • Replenish guest-room items, including towels, linens, and amenities.
  • Anticipate and accommodate guest needs and respond promptly and professionally.
  • Thoroughly clean assigned guest rooms and bathrooms, including vacuuming, dusting, changing bed linens, and emptying trash cans.
  • Report maintenance needs and items left behind by guests to the appropriate department.
  • Become familiar with and follow the hotel’s safety and emergency procedures.
  • Meet hotel and company cleanliness standards.

Benefits

  • 401(k) eligibility after six months of service, with company match.
  • Flexible scheduling.
  • On-the-job training.
  • Paid time off accruing from the first day.
  • Holiday pay when working designated company holidays.
  • Growth and development opportunities, including potential opportunities at the same property or at another company property.
  • Travel discounts through hotel brands in the company’s portfolio.
  • For regular full-time team members and leadership team: medical, dental, and vision insurance.
  • For regular full-time team members and leadership team: opportunities to enroll in short-term disability, long-term disability, critical illness, accident, life insurance, and flexible spending benefits.
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