Room Attendant-Part Time - The Langham, Chicago

Langham Hospitality Group • United States,

4d • $22 - $28 • Onsite

About The Position

The Room Attendant provides housekeeping services to guest rooms according to Langham standards and delivers exceptional-quality service to enhance the guest experience. The role involves cleaning and preparing guest rooms, replenishing supplies, responding to guest requests, and maintaining secure and orderly housekeeping areas. The position requires physical work, including repeated bending and stooping, lifting and carrying, and pushing or pulling equipment. Previous luxury housekeeping experience is preferred.

Requirements

• Ability to work alone following an established routine.
• Ability to lift and carry objects weighing up to 50 pounds.
• Ability to push and/or pull equipment weighing up to 100 pounds.
• Ability to scrub and scour surfaces, extend arms overhead for cleaning tasks, and work in confined spaces.
• Ability to communicate effectively with employees and guests.
• Ability to follow instructions and directions and meet deadlines, including management-set room-cleaning requirements.
• Basic English comprehension sufficient to understand information such as labels and instructions and to understand basic guest requests.
• Any combination of education and experience that provides the required knowledge, skill, and ability.

Nice To Haves

• Previous luxury housekeeping experience.

Responsibilities

• Clean guest-room bathrooms and surfaces, including bathtubs, toilets, sinks, walls, mirrors, tiles, counters, and floors, using appropriate cleaning tools and agents.
• Strip and make beds and change linens; lift bedspreads weighing up to 40 pounds.
• Respond quickly and efficiently to guest requests.
• Make up rollaway beds and cribs in vacated rooms and notify housekeeping attendants so they can be stored properly.
• Use, secure, and return pass keys or section masters according to procedures, and keep the assigned room key on person while working.
• Keep housekeeping storage areas and butler pantries neat and secure.
• Thoroughly dust furniture, pictures, drawers, window ledges, and shelves.
• Vacuum guest rooms, empty trash, and replenish guest-room amenities, linens, and supplies.
• Follow chemical safety rules and procedures for needles and other hazardous materials.
• Ensure room collateral looks brand new.
• Sign for room keys, restock supply bags, inspect rooms for cleanliness and appearance, and indicate when rooms are complete.
• Respond promptly to requests for items or assistance, including irons, safety instructions, directions, and information.
• Report suspicious persons, activities, and hazardous conditions to the Security Department.
• Turn in items found in the work area to the hotel lost and found department.
• Perform other duties as assigned by a supervisor and assist colleagues when needed.

Benefits

• Vacation pay and sick/personal time in accordance with Chicago Paid Leave and Paid Sick Leave Law.
• 401(k) plan with Roth option and employer match up to 4% after one year of employment.
• Pet insurance, ID theft protection coverage, and prepaid legal services available for purchase.
• Free meals while on duty.
• Uniforms and uniform cleaning for applicable positions.
• Free and discounted hotel stays.
• Discounted parking.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed