Room Attendant - Comfort Suites Orlando

ONIX GROUP LLC•Orlando, FL
•Onsite

About The Position

The Room Attendant maintains clean and appealing guest rooms according to brand standards and property requirements. The role includes cleaning bedrooms and bathrooms, replacing used amenities, and promptly reporting damage, maintenance concerns, missing items, and unusual situations. The attendant is also responsible for assigned equipment and supplies, following emergency procedures, and assisting with additional cleaning duties as assigned.

Requirements

  • Any combination of education, training, and/or experience that provides the knowledge, skills, and abilities required to perform the job.
  • Previous hotel-related experience is desired.

Nice To Haves

  • Grade school education is preferred.

Responsibilities

  • Change bed linen as required and make beds.
  • Vacuum carpeting and mop or clean bathroom floors.
  • Dust furniture, including picture frames, bed frames, lamps, televisions, and dressers.
  • Remove fingerprints and smudges from mirrors, shiny surfaces, windows, and other areas.
  • Thoroughly clean bathroom areas, including showers, sinks, floors, and toilets.
  • Remove and replace used amenities and empty trash receptacles.
  • Immediately report damage or maintenance issues found in guest rooms.
  • Immediately report missing items in rooms and personal guest items found in vacant rooms.
  • Notify the Director of Housekeeping & Laundry about roll-aways or cribs in rooms for pickup and storage.
  • Take responsibility for the pass key and ensure it is turned in daily.
  • Immediately turn in lost-and-found items to the Director of Housekeeping & Laundry.
  • Maintain a clean, well-stocked cart.
  • Dispose of dirty linen and trash appropriately.
  • Immediately report no-luggage rooms, no-service-needed rooms, and anything unusual to the Director of Housekeeping & Laundry.
  • Assist the Director of Housekeeping with additional cleaning chores as assigned.
  • Understand and complete tasks associated with emergency procedures.
  • Perform other duties as assigned.

Benefits

  • Competitive salary
  • Affordable medical, dental, and vision benefits for employees and their families
  • 401(k) retirement plan with company match
  • Flexible spending accounts
  • Paid time off, including vacation, personal and sick days, and paid holidays
  • Short-term disability and maternity leave options
  • Personal and family medical leave
  • Company-provided life insurance and long-term disability coverage
  • Unlimited referral bonuses
  • Employee perks program
  • Discounted entertainment tickets through Tickets At Work
  • Tuition reimbursement
  • In-facility training and in-service programs
  • Employee assistance program
  • Free will and estate preparation services
  • Optional legal and identity protection services
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