Room Attendant-Full Time
About The Position
As a member of the hospitality team at Renaissance Birmingham Ross Bridge, the Room Attendant maintains the cleanliness and overall condition of assigned hotel rooms, ensuring they meet high standards of cleanliness and presentation. The role includes replacing linens and towels, making beds, cleaning bathrooms, dusting and vacuuming, replacing guest supplies, and keeping rooms tidy and organized. The Room Attendant also inspects assigned rooms, reports discrepancies and needed repairs, responds to guest requests, and communicates courteously with guests. Bending and lifting are part of the job.
Requirements
- Attention to detail and thoroughness.
- Ability to communicate easily with guests and respond to guest requests.
- Ability to bend and lift.
Responsibilities
- Clean and maintain assigned rooms to a high standard of cleanliness and guest comfort.
- Visually inspect assigned rooms daily, including vacant maintenance (VM) and vacant ready (VR) rooms, and promptly report discrepancies to the Housekeeping Supervisor.
- Recheck rooms at departure times and report room status to the Housekeeping Supervisor for room turnover.
- Report maintenance or repair needs to the Engineering department or Housekeeping Supervisor.
- Knock and announce Housekeeping before entering guest rooms, respecting guest privacy.
- Pick up trash and promptly report missing items to the Housekeeping Supervisor.
- Change linens and make beds according to brand standards.
- Thoroughly clean bathrooms, including shower doors, walls, mirrors, tubs, toilets, and floors, and place standard guest items appropriately.
- Dust room items, vacuum floors, clean inside drawers, and check under beds.
- Restock the housekeeping cart for the next day.
- Turn in keys and the housekeeping cart at the end of the shift.
- Report items found in guest rooms to the Lost and Found department in accordance with hotel policies.
- Remove room service trays from rooms and place them in the hallway for prompt removal.
- Make up rollaway beds and notify housekeeping aides for their removal and storage.
- Respond to guest requests and maintain a high level of hospitality and professionalism.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
