Room Attendant

DRIFTWOOD HOSPITALITY MANAGEMENT•Melbourne, FL

23d•$16•Onsite

About The Position

The Room Attendant is responsible for cleaning and maintaining guest rooms according to company procedures and at a level that meets or exceeds company standards. The role is located at the Crowne Plaza in Melbourne, Florida, and is listed as full-time with an AM shift. The stated rate is $15.50. Driftwood Hospitality Management describes a company culture that empowers associates to take initiative, be proactive, and contribute to property success through well-defined strategies and objectives. The company provides integrated hospitality services focused on client service. The hotel operates 24 hours a day, seven days a week, so operational demands may require variations in shift days, starting times, and weekly hours. Room Attendants may also assist other Housekeeping Personnel and perform related duties as requested by management.

Requirements

Ability to bend and reach to dust, clean, and make beds and bathrooms.
Ability to stand and walk for varying lengths of time, often for long periods.
Ability to communicate with different kinds of people to give information, answer questions, and provide services.
Ability to visually inspect rooms for cleanliness and guest belongings left behind.
Written communication skills to mark completed rooms on daily paperwork.
Ability to move fingers, arms, and hands quickly and easily to perform cleaning duties.
Ability to lift up to 50 pounds.
Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.

Responsibilities

Stock the housekeeping bag with the cleaning supplies, equipment, and amenities needed to clean rooms.
Follow knocking procedures before entering a guest room.
Clean assigned guest rooms and ensure amenities are stocked in each cleaned room.
Complete the entire housekeeping checklist.
Accurately mark clean rooms for supervisor inspection.
Report room damages and hazards, such as burned-out light bulbs or broken furniture or lights, through Guestware or to the Housekeeping Coordinator.
Secure guest room doors upon exiting.
Keep corridors and service areas neat.
Turn in lost-and-found items and guest room keys.
Adhere to company policies and procedures and follow safety and security rules.
Know and follow department fire prevention and emergency procedures.
Use protective equipment and report unsafe conditions to management.
Report accidents, injuries, near-misses, property damage, or loss to management.
Maintain a neat, clean, and well-groomed appearance in accordance with the team member handbook.
Assist other Housekeeping Personnel when needed.
Perform related duties as requested by management.