Room Attendant

Property Management•Tempe, AZ

About The Position

The Room Attendant is responsible for the daily ownership and operational execution of the Housekeeping Department. Room attendants communicate comfortably with guests and Housekeeping staff to service guest rooms efficiently. Teamwork and the ability to perform daily tasks are central to developing and succeeding within the department. The role involves cleaning and servicing assigned rooms or areas according to established standards and procedures, maintaining hotel common areas and supply rooms, and providing customer service to guests.

Requirements

  • Comfort communicating with guests and Housekeeping staff.
  • Ability to perform the daily tasks required for the position.
  • Ability to work as part of a team.

Responsibilities

  • Clean and arrange guest rooms to hotel standards for guest arrival.
  • Clean and maintain common areas of the hotel.
  • Perform laundry duties as necessary.
  • Stock and maintain housekeeping supply rooms.
  • Provide a high level of customer service at all times.
  • Assist guests with requests and questions as necessary.
  • Report damages or repairs needed to management.
  • Report lost and found items to the Housekeeping Manager.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • 401(k) retirement match
  • Paid holidays
  • Paid time off
  • Employee Assistance Program and Fund
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