Room Attendant - part time

Sonesta Select Camarillo, CA•Camarillo, CA
•$19 - $20

About The Position

The Room Attendant works with the Housekeeping Management Team to clean guest rooms and public areas, and may work in the commercial laundry facility. The role follows brand time, product, and placement standards to support guest satisfaction. Room Attendants deliver Sonesta service, respond to guest concerns and requests, and coordinate with supervisors and other departments. The position may involve cleaning assigned rooms or areas, handling laundry, participating in deep-cleaning projects, and reporting maintenance or safety issues.

Requirements

  • Some previous housekeeping experience is preferred.
  • Previous experience in the extended-stay industry is preferred.
  • Fluent English speaking, reading, and writing skills are preferred; other languages are beneficial.
  • Basic reading, writing, and mathematical abilities are preferred.
  • Ability to frequently stand, bend, climb, kneel, and move about the facility.
  • Ability to carry, lift, or pull items weighing up to 75 pounds.
  • Must regularly use commercial cleaning chemicals.
  • Must work mornings, evenings, weekends, and holidays.

Nice To Haves

  • Previous housekeeping experience.
  • Background in the extended-stay industry.
  • Fluent English speaking, reading, and writing skills.
  • Knowledge of other languages.
  • Basic reading, writing, and mathematical abilities.

Responsibilities

  • Deliver Sonesta Service in guest and client interactions according to Sonesta G.U.E.S.T. standards.
  • Respond to guest complaints and special requests, and take corrective action to achieve guest satisfaction.
  • Clean and service assigned rooms or areas according to established standards, including making beds, dusting, vacuuming, sanitizing bathrooms, and removing trash; cleaning kitchen areas and appliances may also be required.
  • Notify a supervisor when service is complete and report rooms that cannot be serviced according to established procedures.
  • When assigned to laundry, monitor supplies and equipment; operate washers and dryers according to hotel standards and manufacturers’ guidelines; receive and inspect soiled linens; fold and store clean linens; and report damaged items.
  • Minimize waste of housekeeping supplies and amenities.
  • Assist with deep-cleaning projects as needed.
  • Report needed repairs and unsafe conditions to a supervisor.
  • Handle lost and found items according to established procedures.
  • Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
  • Comply with federal, state, and local laws regarding health and safety services.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance
  • Health Savings Account (HSA) with company match
  • 401(k) retirement plan with company match
  • Paid vacation and sick time
  • Paid parental leave
  • Company-paid life insurance
  • Company-paid short-term and long-term disability
  • Hospital indemnity, critical illness, and accident insurance
  • Educational assistance
  • Sonesta hotel discounts
  • Additional perks and employee discounts
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