Attendant Room Part Time

CoralTree Hospitality•Boston, MA

About The Position

The Room Attendant delivers guest rooms that meet brand standards for cleanliness, timing, product, and placement. The role supports hotel sales by efficiently cleaning and preparing rooms for arriving guests, providing fresh accommodations and personalized service. Reporting to the Housekeeping Manager, the Room Attendant cleans and prepares guest rooms and public areas according to established standards to support guest satisfaction and maximize revenue. The position includes morning and afternoon/evening shifts, regular weekend attendance, and holidays as business requires. Flexibility is required to meet hospitality business needs, and participation in all-hands events may be necessary. The hotel operates 24/7, including holidays.

Requirements

Exceptional customer service skills.
Effective verbal communication skills.
Ability to lift up to 50 pounds.
Ability to remain mobile on foot for an entire shift.
Ability to perform repetitive pulling, pushing, and bending for extended periods.
Ability to work as part of a team and in a group setting.
Ability to understand and compose instructions, memos, and short correspondence.

Nice To Haves

Hospitality experience.
Experience working with diverse cultures and backgrounds.
High school diploma, general education degree, or international equivalent.
Fluency in English.

Responsibilities

Maintain an approximate daily quota of 15 rooms while meeting housekeeping standards and skills-based training requirements.
Clean public areas in front- and back-of-house locations, and provide public-space cleaning coverage as needed.
Transport clean linen from the centralized laundry location to linen closets and housekeeping carts.
Retrieve guest-room supplies for room attendants.
Strip guest rooms of linen and trash when necessary.
Empty carts of soiled linen and dispose of trash properly.
Maintain adequate supplies in housekeeping closets, cages, and service areas.
Stock linen in service areas on all floors.
Respond promptly and efficiently to guest requests for housekeeping supplies.
Clean designated public areas, including restrooms, fixtures, vending areas, storage areas, and other spaces; handle body-fluid cleanup when required.
Clean areas by sweeping or hosing floors, wiping furniture and fixtures, removing garbage, and cleaning doors and windows.
Monitor and control supplies and amenities to minimize waste.
Handle emergency cleaning requests.
Perform deep-cleaning tasks, including drapery cleaning, carpet spotting, and cleaning wallpaper and vents.
Practice and promote the company’s Mission and Values in daily operations.
Complete additional duties and projects assigned by department managers or supervisors.