ROOM ATTENDANT PART TIME

Texas Western Hospitality Group•Tucson, AZ

About The Position

The Room Attendant cleans and services assigned guest rooms and bathrooms in a timely, organized manner according to company and brand procedures and standards. Duties include preparing beds, changing sheets, vacuuming rooms, dusting surfaces and fixtures, cleaning mirrors, replacing light bulbs, removing waste, and replenishing guest supplies and linens. The attendant follows team-cleaning and self-inspection procedures and meets the applicable minutes-per-room standard. The role also involves responding promptly and courteously to guest requests, communicating room status and issues to the front desk or supervisor, and following up to support guest satisfaction. The attendant maintains organized linen carts and maid stations, secures issued equipment, keys, and supplies, reports lost-and-found items and repair or safety concerns, and presents a professional appearance. Other duties may be assigned by a supervisor or management.

Responsibilities

Clean and service assigned guest rooms and bathrooms according to procedures and standards.
Change sheets, make beds, and vacuum stay-over and checkout rooms.
Dust guest-room surfaces and fixtures, including tables, nightstands, dressers, light fixtures, televisions, air-conditioning units, and window ledges.
Clean mirrors and replace light bulbs.
Notify the front desk when rooms are ready to be sold.
Report rooms that cannot be serviced within the appropriate time standards to a supervisor.
Report needed repairs and unsafe conditions to a supervisor.
Respond to requests from guests, supervisors, or management in a timely and efficient manner.
Keep linen carts and supplies neat and organized according to department standards.
Maintain the security of equipment, keys, and supplies issued each day.
Report lost-and-found articles to a supervisor.
Transport trash and waste to the disposal area.
Replenish drinking glasses, writing materials, bathroom supplies, and linens.
Follow brand and company minutes-per-room standards, team-cleaning procedures, and the self-inspecting program.
Respond quickly and in a friendly manner to guest requests; report complaints or requests to the appropriate department and follow up to ensure guest satisfaction.
Keep the maid station clean and organized, and make rollaway beds.
Maintain a professional image through appearance and dress.
Follow company policies and procedures.
Perform other duties as assigned by a supervisor or management.