Room Attendant - Part Time

Q Center • St. Charles, IL

1d

About The Position

Q Center is seeking a part-time Room Attendant to maintain clean and attractive guestrooms and provide attentive, courteous, and efficient service to guests. The role also requires maintaining knowledge of the correct use of equipment. The schedule is generally 8:00 a.m.–4:30 p.m. on varying days of the week, including weekends. The starting rate is $18.00 per hour.

Q Center is a full-service conference center and event venue with 150,000+ square feet of IACC-certified meeting and event space. Its facilities host business meetings, training sessions, and special events.

Requirements

• High school diploma or equivalent and/or experience in a hotel or related field preferred.
• Ability to stand for the entire shift.
• Ability to exert up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Flexible and long hours are sometimes required.

Nice To Haves

• Experience in a hotel or related field.

Responsibilities

• Be attentive, friendly, helpful, and courteous to guests and fellow employees.
• Thoroughly clean assigned guestrooms to established standards, including dusting, replacing linens and towels, vacuuming, emptying wastebaskets, cleaning bathrooms, and wiping mirrors and windows.
• Complete pre-cleaning duties, including replenishing guest and cleaning supplies and setting up the housekeeping cart with linen.
• Remove trash and dirty linen from guestrooms and hallways.
• Keep hallways, public areas, and closets clean, neat, and vacuumed according to the shift checklist.
• Restock the housekeeping cart for the next day's use.
• Replenish chemical bottles while following expiration and safety standards.
• Clean guestrooms with the door propped open and follow established standards; if a guest requests service but cannot leave the room, contact a supervisor or manager by dialing 0.
• Use the guest room phone to report room status.
• Maintain and update the manual guest room cleaning assignment document with room status.
• Report missing room items, such as irons, ironing boards, and hair dryers, to the Housekeeping Supervisor or Manager.
• Report maintenance repairs immediately by dialing 0 or contacting the Housekeeping Supervisor or Manager.
• Handle lost-and-found items according to standards.
• Ensure overall guest satisfaction.

Benefits

• Paid time off
• 401(k) with employer match
• Employee meals

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED