Part Time Room Attendant

Maya Hospitality Group•Mooresville, NC

1d•Onsite

About The Position

Maya Hotels is hiring a part-time Room Attendant at Tru By Hilton Mooresville Lake Norman in Mooresville, North Carolina. The role supports the housekeeping team by helping keep guest rooms, public spaces, and back-of-house areas clean, stocked, and well-maintained, contributing to a positive guest experience. Prior experience in a similar role is preferred but not required; training is provided. The position involves general cleaning and maintenance, assisting housekeepers with guest-room preparation, responding to guest and housekeeping-team requests, maintaining supplies and equipment, and following safety, security, and lost-and-found procedures. The employee may be assigned other job-related duties by their supervisor. The role requires working indoors and outdoors as needed and being available for various shifts, including weekends and holidays. Maya Hotels offers medical, dental, and vision insurance; employer-paid life insurance; voluntary life and AD&D, short-term disability, accident, and critical illness insurance; a 401(k) with employer contribution; an employee referral program; hotel discounts; paid time off; performance-based bonuses; career growth opportunities; and a supportive work environment. The company is an equal opportunity employer and provides reasonable accommodations for qualified individuals with disabilities.

Requirements

High school diploma or equivalent.
Ability to interact professionally with guests and team members.
Strong organizational skills and attention to detail to maintain cleanliness standards.
Willingness to work various shifts, including weekends and holidays.
Ability to work independently and collaboratively with hotel staff.
Ability to stand, walk, push, pull, and lift for extended periods.
Ability to lift and carry up to 50 pounds.
Frequent bending, kneeling, and reaching.
Comfort working in indoor and outdoor areas as needed.

Nice To Haves

Prior experience in a similar role; training is provided.
Understanding of cleaning techniques and use of cleaning equipment.

Responsibilities

Perform general cleaning, including vacuuming, sweeping, mopping, and dusting hallways, stairwells, and public spaces.
Empty trash receptacles and replace liners.
Keep storage areas and housekeeping carts clean and organized.
Clean and maintain hotel amenities, including lobby areas, restrooms, and fitness centers.
Keep cleaning supplies stocked and report shortages to the supervisor.
Assist housekeepers with preparing guest rooms, making beds, replenishing linens, and ensuring rooms meet hotel standards.
Collect dirty linens and deliver clean linens to the designated laundry area.
Respond promptly and effectively to guest requests.
Report maintenance or repair issues in guest rooms to the appropriate department.
Respond to housekeeping-team requests for supplies, linens, and equipment.
Help remove trash, dirty linens, and debris from floors and hallways.
Help maintain inventory of housekeeping supplies and inform the supervisor of shortages.
Work collaboratively with the team to complete tasks efficiently and on time.
Follow hotel safety and security procedures.
Report suspicious activities, safety hazards, and emergencies to appropriate personnel.
Follow proper procedures for handling lost-and-found items.
Perform other job-related duties assigned by the supervisor.

Benefits

Medical, dental, and vision insurance.
100% employer-paid life insurance.
Voluntary life and AD&D, short-term disability, accident, and critical illness insurance.
401(k) with employer contribution.
Employee referral program.
Hotel discounts.
Paid time off (PTO).
Competitive salary and performance-based bonuses.
Career growth opportunities.
Supportive and friendly work environment.
Opportunity to work with ten well-respected hotel brands.