Room Attendant

Hotel Equities Group, LLC•Halifax, NC

About The Position

Hotel Equities is seeking a friendly, service-oriented Room Attendant. The role maintains clean, comfortable, and welcoming guest rooms and public areas according to hotel and brand standards, supporting a positive guest experience through attention to detail, efficiency, cleanliness, and responsive service. The position supports hotel operations and helps the team achieve operational and business goals.

Requirements

  • Ability to follow written and verbal instructions and hotel cleanliness standards.
  • Strong attention to detail and time-management skills.
  • Ability to work independently and as part of a team.
  • Professional and courteous guest-service skills.
  • Ability to work flexible hours, including weekends and holidays, as needed.
  • Ability to stand and walk for extended periods.
  • Ability to bend, stoop, kneel, reach, push, and pull throughout the workday.
  • Ability to lift, carry, and maneuver housekeeping supplies and equipment, including occasionally lifting up to 25 pounds.
  • Ability to work with cleaning chemicals and in varying temperatures as required.

Nice To Haves

  • Previous housekeeping or hotel experience.
  • Experience with Property Management Systems (PMS).
  • Experience with housekeeping room-status systems.
  • Experience with mobile or handheld hotel communication tools.
  • Experience with Microsoft Office Suite.

Responsibilities

  • Clean and maintain guest rooms, bathrooms, public areas, and other assigned spaces according to hotel standards.
  • Make beds, change linens, replenish supplies, dust, vacuum, sweep, mop, and sanitize surfaces.
  • Inspect assigned areas for cleanliness, damage, or maintenance concerns and report issues promptly.
  • Respond courteously to guest requests and special housekeeping needs.
  • Handle guest belongings and hotel property responsibly and according to company procedures.
  • Keep housekeeping carts, supplies, and work areas organized.
  • Follow chemical-handling, sanitation, safety, and infection-control procedures.
  • Assist with deep cleaning and special projects as assigned.
  • Communicate room status and maintenance needs to appropriate hotel departments.
  • Support the team in meeting productivity, quality, and guest satisfaction standards.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance.
  • Paid vacation, sick time, and holidays.
  • 401(k) retirement plan.
  • Employee Assistance Program.
  • Career growth opportunities and leadership development programs.
  • Reduced hotel rates throughout the company portfolio.
  • Employee referral program.
  • Life insurance.
  • Flexible Spending Account (FSA).
  • Paid parental leave.
  • Third-party discounts for shopping, travel, entertainment, and more.
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