Room Attendant

Sage Hospitality Group•Springfield, MO

25d•Onsite

About The Position

The Room Attendant cleans and prepares guest rooms according to established cleanliness and propriety standards to support guest satisfaction and maximize revenues. The role also involves cleaning public areas and hallways, replenishing guest supplies, checking room equipment and safety features, and reporting maintenance issues. The attendant maintains a courteous demeanor and protects hotel equipment, keys, and supplies while carrying out assigned duties.

Requirements

No formal education or training required.
No prior experience required.
Basic knowledge of general cleaning principles, cleaning products, and standard cleaning equipment.
Ability to understand and follow verbal and written instructions and communicate verbally and in writing.
Ability to lift up to 50 pounds continually throughout a shift.
Ability to push, pull, and move levers, equipment, and furniture throughout a shift.
Ability to work with arms raised above the head throughout a shift.
Ability to maneuver a fully loaded maid cart weighing up to 50 pounds throughout the workday.
Ability to identify small debris and dirt in poorly lit areas and read written instructions and computer print-outs.

Responsibilities

Retrieve supplies and set up cleaning carts; keep carts and storerooms clean and orderly.
Clean windows, doors, walls, closets, fixtures, public areas, and hallways, including hard-to-reach areas.
Clean and sanitize showers, tubs, toilets, sinks, mirrors, and other restroom surfaces.
Replace towels, soaps, room amenities, and guest literature as needed.
Wash hard-floor areas by hand.
Dust and polish furniture, fixtures, and wall hangings; remove dust and cobwebs from vents and ceiling corners.
Strip and remake beds with fresh linen, checking and replacing soiled bedding as needed; inspect under and between mattresses for soil.
Clean closets and restock guest-room supplies such as hangers, blankets, and pillows.
Vacuum rooms, public areas, and hallways, moving furniture as needed to clean beneath and around it.
Inspect door and window locks and promptly alert management to unsecured or unsafe conditions.
Inspect room equipment for proper operation and report room-status and maintenance deficiencies in writing to the Executive Housekeeper.
Safeguard equipment, keys, and supplies.
Maintain a friendly, cheerful, and courteous demeanor.
Perform other duties as assigned, requested, or deemed necessary by management.