Room Attendant
About The Position
The Room Attendant cleans and services guest rooms each day according to hotel standards, aiming to exceed guest expectations through exceptional cleanliness and attention to guest needs. The role includes stocking guest amenities, maintaining room furnishings and surfaces, handling linens and waste, and ensuring cleaning supplies and equipment are used and maintained appropriately. Room Attendants follow hotel emergency procedures, lost-and-found guidelines, and OSHA standards, and report room-status discrepancies or equipment and supply needs to management. They also respond to guest requests and concerns, assist colleagues when needed, and complete projects assigned by management.
Requirements
- Local candidates only.
- U.S. citizenship or work authorization required.
- Able to lift, pull, and push 50 pounds without restrictions.
- Able to speak, write, and understand the primary language of the workplace.
- Excellent organizational skills.
- Able to work with little or no supervision while maintaining immaculate standards.
- Exceptional attention to detail and ability to take ownership of assigned responsibilities.
Nice To Haves
- 1–2 years of luxury hospitality experience preferred.
- OSHA certification is a plus.
Responsibilities
- Stock the cart with supplies needed to perform duties.
- Strip rooms of soiled linen and garbage.
- Empty wastebaskets and follow OSHA guidelines for disposal.
- Place guest amenities, such as toilet paper, tissues, guest service directories, and turndown amenities.
- Clean rugs, carpets, upholstered furniture, and draperies.
- Clean baseboards, walls, ceilings, woodwork, windows, door panels, and sills.
- Transport trash and waste from guest rooms to the disposal area.
- Dust and clean furniture, including picture frames, bed frames, lamps, TVs, armoires, and desks.
- Make beds with clean sheets and check for stains and rips.
- Know and actively follow hotel emergency procedures and lost-and-found guidelines.
- Complete special projects or reasonable requests assigned by management, including daily focus projects.
- Participate in quality-check audits conducted by room management.
- Assist colleagues when needed.
- Use cleaning fluids and supplies according to OSHA standards.
- Participate in general cleaning of guest rooms as directed by management.
- Ensure equipment is in working order and supplies are adequate; report equipment needing repair and supplies that need to be ordered.
- Report room-status discrepancies and explain why a room was not completed to the manager.
- Assist guests with cleaning concerns and requests for additional supplies.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
