Room Attendant

EOS Hospitality•Marathon, FL

34d•Onsite

About The Position

The Room Attendant is responsible for cleaning guest rooms and suites to the standards described in the hotel's Standard Operating Procedures (SOPs). This includes cleaning bathrooms, bedrooms, and sitting areas, making beds with clean linen, dusting, vacuuming, replacing amenities, and ensuring all surfaces are clean. The role also involves handling guest requests, managing supplies and linen, maintaining keys, returning lost items, and communicating room status to supervisors. Additionally, the Room Attendant must maintain knowledge of cleaning supplies and their proper use, assist with preventive cleaning programs, and attend all housekeeping-related meetings.

Requirements

One-year of previous housekeeping experience in a commercial setting.
Hotel experience preferred.

Responsibilities

Clean guest rooms/suites up to hotel S.O.P. standards.
Clean guest bathrooms, bedrooms, and sitting areas to a high level of cleanliness.
Make beds with clean linen and place clean linen in bathrooms daily.
Dust all surfaces in rooms daily.
Vacuum all guest rooms daily.
Replace room amenities, literature, and other items as prescribed by hotel S.O.P.'s.
Clean doors, mirrors, and other surfaces in the room.
Empty wastebaskets and ashtrays, replace liners, and clean ashtrays.
Remove food trays, dishes, glasses, etc. from rooms.
Check closets for the proper number of hangers and laundry bags and replace as needed.
Handle all guest requests as soon as possible.
Maintain supplies, linen, and materials as provided.
Be responsible for any assigned keys.
Return lost items to housekeeping at the end of the day.
Communicate all cleaned rooms to supervisor.
Return to unfinished rooms as requested to complete tasks or replace missing items.
Maintain knowledge of cleaning supplies issued daily to ensure they are used according to instructions to avoid injury/accidents or damage to hotel property.
Check with supervisor upon completion of room assignments before leaving for the day.
Assist with preventive cleaning program as assigned.
Attend all meetings related to housekeeping.