Room Attendant (Full Time)

AccorHotel•Kohala Coast, HI

1d•Onsite

About The Position

The Room Attendant is responsible for ensuring the highest level of cleanliness in our guestrooms. This role involves detailed cleaning tasks, maintaining guest privacy, and contributing positively to the housekeeping team. The ideal candidate will have a warm and caring personality, with a basic understanding of English and the ability to anticipate guest needs.

Requirements

Warm and caring personality
Previous housekeeping experience is an asset
Basic understanding of the English language
Ability to anticipate and focus attention on guest needs by being professional and welcoming
Lifting requirements up to 25 lbs.
Carrying of objects weighting up to 50lbs.
Excellent organizational skills and time management
Stooping, kneeling, reaching, standing, walking, bending, twisting, pushing, seeing, hearing, speaking to guests
Applicants must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

Responsibilities

Clean guestrooms to include: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies, etc.
Take initiative to add a personalized experience for the guest
Maintain proper usage of cleaning supplies and equipment
Accurately report room status reports throughout the duration of your shift
Take ownership of guests’ privacy and belongings, while ensuring exceptional service
Work effectively and contribute positively to a team
Keep linen closets, supply closet and landing organized and clean
Report damage or malfunction in hotel rooms/areas
Respond professionally, politely, and efficiently to requests from guests
Use hands to lift, carry, or pull objects that may be heavy
Maintain excellent grooming and uniform standards
Read, understand and follow all department policies

Benefits

Premium preferred provider medical/drug/vision benefits at competitive prices
Employer paid coverage for group life and accidental insurance coverage ($7,500)
401(k)/retirement saving plan & matching program
11 paid holiday/personal days per year
10 days of paid vacation that begin accruing immediately
50% discounts at hotel restaurants
30% discount on retail items at our Fairmont Store
30% discount of services offered in our Spa Without Walls
Travel Program with employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)
Complimentary meals in our employee dining facility