Room Attendants, referred to in the posting as Guest Environment Experts, maintain the appearance and cleanliness of the hotel and help create a memorable guest experience. Duties may include responding to guest requests, stocking carts, cleaning guest rooms and public spaces, and performing similar housekeeping responsibilities. Employees are empowered to move around their work area and take the steps needed to meet guest and hotel needs. Success in the role requires maintaining a safe workplace, following company policies and procedures, protecting confidentiality, upholding quality standards, and maintaining professional uniform, appearance, and communications. The role also includes other reasonable duties as requested. The position involves extended periods standing, sitting, or walking, and hands-on work involving moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 50 pounds without assistance. Marriott International states that it is an equal opportunity employer and welcomes people from diverse backgrounds. The company describes W Hotels’ mission as “Ignite Curiosity, Expand Worlds” and its service philosophy as “Whatever/Whenever.”
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Job Type
Full-time
Education Level
No Education Listed