Room Attendant

Sonesta International Hotels Corporation • Lihue, HI

27d

About The Position

Room Attendants help ensure guest rooms and hotel spaces are clean, refreshed, comfortable, and ready to welcome guests. The role involves cleaning and servicing guest rooms and assigned hotel areas, maintaining housekeeping supplies and workspaces, addressing guest requests, and supporting hotel operations. It suits someone who takes pride in their work, enjoys staying active, and can work dependably in a fast-paced hospitality environment.

Requirements

• Strong attention to detail and commitment to cleanliness, organization, and presentation standards.
• Ability to work efficiently and independently in a fast-paced hospitality environment.
• Strong time-management, reliability, and teamwork skills.
• Positive attitude, strong work ethic, and service-focused mindset.
• Ability to communicate professionally with guests, team members, and hotel leadership.
• Flexible availability, including mornings, weekends, holidays, and operational support as needed.
• Passion for hospitality, teamwork, cleanliness, and creating exceptional guest experiences.

Nice To Haves

• Previous housekeeping, hotel, hospitality, cleaning, janitorial, or guest service experience.
• Knowledge of cleaning procedures, sanitation standards, chemical handling, and hotel safety practices.

Responsibilities

• Clean and service guest rooms, suites, bathrooms, hallways, and assigned hotel areas according to brand standards and operating procedures.
• Replace linens, towels, amenities, and guest supplies, and prepare rooms for guests.
• Inspect rooms for cleanliness, presentation, maintenance concerns, and operational readiness.
• Maintain housekeeping carts, storage closets, linen areas, and workspaces in an organized and clean condition.
• Promptly and accurately report maintenance issues, lost and found items, safety concerns, and room status updates.
• Respond professionally and courteously to guest requests and housekeeping service needs.
• Follow sanitation standards, chemical-handling procedures, safety policies, and operational guidelines.
• Support deep-cleaning projects, room inspections, VIP arrivals, and other special housekeeping assignments as needed.
• Work with Housekeeping leadership, Front Office, Laundry, and Engineering teams to support hotel operations and guest satisfaction.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account (HSA) with company match
• 401(k) retirement plan with company match
• Paid vacation and sick time
• Paid parental leave
• Company-paid life insurance
• Company-paid short-term and long-term disability
• Hospital indemnity, critical illness, and accident insurance
• Educational assistance
• Sonesta hotel discounts
• Additional perks and employee discounts

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed