Roofing Project Coordinator

Southern National Roofing•Charlotte, NC

2d•Onsite

About The Position

Southern National Roofing is seeking an organized, proactive Roofing Production Project Coordinator to manage residential roofing jobs from sale through installation and final closeout. Based on-site at the company’s Charlotte headquarters, this role is the central point of contact for homeowners, installation crews, suppliers, and internal teams. The coordinator takes ownership of multiple active projects, monitors financing readiness before installation, and works to resolve issues before they cause delays.

Requirements

At least 2 years of relevant project coordination, construction operations, purchasing, or scheduling experience is preferred.
Excellent organizational skills and the ability to handle several active projects at once.
Clear, professional communication with customers, installers, and suppliers.
Strong follow-through, practical problem-solving, and attention to detail.
Comfort with spreadsheets, CRM or scheduling systems, purchase orders, and basic job-cost tracking.
Ability to work on-site at the Charlotte corporate headquarters.

Nice To Haves

Residential roofing, construction, or home-improvement experience is strongly preferred.

Responsibilities

Take ownership of assigned roofing jobs after the sale, review job details, coordinate next steps, and monitor financing readiness before installation.
Serve as the primary homeowner contact for scheduling, updates, preparation, and questions throughout production.
Schedule roofing installation crews, coordinate availability, and manage changes caused by weather or other issues.
Order roofing materials, verify quantities and order details, and arrange timely deliveries to job sites.
Troubleshoot material shortages, delivery problems, scheduling conflicts, and customer concerns, following issues through resolution.
Coordinate returns, supplier credits, follow-up work, and outstanding punch-list items.
Track purchase orders, invoices, material costs, credits, and other job expenses, and maintain accurate project records.
Work with production leadership, financing, and accounting to move jobs efficiently through completion and closeout.