ROC Operator

Matheson•Irving, TX

5d•Onsite

About The Position

The ROC Operator remotely operates multiple production units simultaneously from the Remote Operations Center in the Irving, Texas office, using advanced control systems to support safe, reliable, efficient operation and meet plant performance expectations. The role involves shift work, including rotating day and night shifts, weekends, and holidays as scheduled by the ROC Manager. Coverage assignments may require work at Matheson facilities in the field or from a suitable home location. The position monitors plant performance, adjusts control variables and equipment parameters, supports safe startup and shutdown of machinery and processes, troubleshoots alarms and operational issues, records events and communications, completes station rounds and shift reports, and follows shift-change procedures. It also includes reviewing and releasing medical-grade product in accordance with FDA regulations and completing assigned training and best-practice work. Depending on the assignment, additional duties may include serving as Shift Lead or providing plant, shift-lead, or operator coverage.

Requirements

High school diploma or equivalent.
Intermediate computer skills, especially with SCADA systems and Microsoft Office Suite.
Knowledge of ASU process theory and related equipment.
Excellent verbal, written, and interpersonal communication skills.
Analytical and critical-thinking skills to identify potential problems, analyze data, prioritize, and implement solutions.
Organizational skills to plan, organize, and coordinate work, prioritize effectively, and manage multiple tasks and projects.
Ability to read and understand technical process and equipment drawings, including PFDs, P&IDs, and equipment diagrams.
Ability to work assigned rotating day and night shifts, including weekends and holidays.
Ability to occasionally lift or move objects weighing up to 50 pounds.
Must sign an NDA and pass a background check and drug test; a clean driving record is also required.

Nice To Haves

Associate degree in Process Technology or equivalent.
Bachelor’s degree in Engineering, preferably Chemical, Mechanical, or Industrial Engineering.
1–3 years of industrial work with pumps, valves, and compressors or turbines.
1–3 years of chemical plant operations experience.

Responsibilities

Maintain the safe, reliable, and efficient operation of multiple production units simultaneously.
Adjust plant control variables and process equipment parameters to meet plant performance expectations.
Track performance data and implement operating plans to optimize plant performance.
Assist with or lead safe startup and shutdown of plant machinery and processes as operating conditions and business needs require.
Troubleshoot plant operational issues and alarms, independently or with local teams, and take corrective action.
Log process changes, alarms, and communications with plants, and enter accurate event logs promptly.
Complete station rounds efficiently and take appropriate action when KPIs are outside their ranges.
Accurately complete the station Shift Summary Report.
Complete shift changes according to procedures and ensure thorough knowledge transfer to the next shift.
Review and release medical-grade product in accordance with FDA regulations.
Complete training and best-practice assignments, including Learn Share, Master Control tasks, and Progression.
When assigned as Shift Lead, oversee ROC Operators and the ROC Medical Release Clerk on shift to ensure procedures are followed and business goals are met.
Provide coverage as needed, including plant coverage, ROC Shift Lead or ROC Operator coverage, and field assignments.
Perform other duties as assigned and comply with all policies and standards.