Robots National Sales Manager

Epson America, Inc. • Los Alamitos, CA

2d • $165,064 - $206,330 • Remote

About The Position

Epson is seeking a technically grounded sales leader to develop and execute growth strategies for its Robotics team across North America. The role leads the group’s sales activities and builds relationships with end users, channel partners, and senior customer stakeholders. It also manages, coaches, and develops a team of Business Development Managers to drive new business growth and provide an exceptional customer experience.

The Sales Manager shapes sales plans, strengthens channel performance, improves forecasting and sales processes, and collaborates across Sales, Marketing, Product Management, and Operations to expand Epson’s presence in the automation market. This is a remote position with travel up to 50%.

Requirements

• At least 8 years of sales leadership experience; automation experience is preferred.
• Completion of an undergraduate program or equivalent experience (B.A. or B.S.).
• Proven track record of meeting or exceeding sales targets, with a focus on new business development.
• Understanding of CRM software and Microsoft Office Suite.
• Ability to travel up to 50%.
• Technical background and ability to understand complex automation solutions and translate product capabilities into clear customer value.
• Sales experience in robotics, industrial automation, process automation, test and measurement, manufacturing, or a related technical industry.
• Experience managing, coaching, and developing sales professionals, setting clear goals, and driving accountability.
• Demonstrated channel management experience, including partner planning, performance management, and minimizing channel conflict.
• B2B end-user sales experience with complex solutions, strategic accounts, and multi-stakeholder buying processes.
• Experience managing disciplined sales processes, including opportunity management, pipeline development, forecasting, and reporting.

Nice To Haves

• Automation experience.
• Experience using Salesforce for sales processes, opportunity management, pipeline development, forecasting, and reporting.

Responsibilities

• Develop and implement a comprehensive North American sales plan aligned with company revenue, product volume, and product mix objectives.
• Collaborate with Business Development Managers on partner plans, performance objectives, financial targets, and milestones.
• Build Epson’s presence with partner senior management and develop business with selected end-user accounts.
• Work with Business Development Managers on strategies to build sales and minimize channel conflicts.
• Oversee group sales activity, including identifying customer needs, presenting solutions and programs, and implementing sales and marketing strategies.
• Ensure significant customer issues are resolved or escalated.
• Provide direction for marketing programs that support sales quotas and objectives, and oversee their consistency with market development funds guidelines.
• Provide corporate product management with feedback about marketplace activity, trends, and requirements.
• Communicate pricing, program, technical, service, and competitive information to appropriate management.
• Manage the team’s leads and opportunity pipeline through Epson’s CRM.
• Oversee the group’s market development funds budgets, reporting, guideline compliance, and effective use.
• Ensure forecasting accuracy and timely completion of administrative responsibilities in accordance with corporate policies and procedures.
• Develop periodic reports, operate within budget constraints, contribute to annual budget forecasts, and update and reconcile operating and budget plans as needed.
• Develop and maintain written departmental standards and procedures.
• Contribute to tactical and annual operating plans by defining group goals and objectives.
• Hire, motivate, evaluate, and develop group or department personnel.
• Coach and mentor team members and advise management on personnel and problems requiring escalation.
• Build relationships with peers and senior managers to support company goals and objectives.
• Manage vendor relationships for assigned products or services.
• Maintain professional relationships with peers at other corporations and outside organizations.

Benefits

• Comprehensive medical, dental, vision, and prescription drug coverage, with eligibility on the start date.
• Paid time off, including sick time, vacation, and holidays.
• Company-paid life insurance and short- and long-term disability programs.
• 401(k) plan with company matching.
• Educational reimbursement.
• Employee assistance program (EAP).
• Adoption assistance.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager