Robotics Field Technician II

Wonder Group•Boston, MA

2d•Onsite

About The Position

Wonder is seeking a Robotics Field Technician to join its Deployment and Applications team as the company expands its automated kitchens. The role installs, commissions, tests, and supports robotic food systems in the field and in Wonder’s Boston lab. It is a full-time hourly position based in Boston, Massachusetts, with travel to deployment markets. The role requires five days a week in the office when not actively deployed and availability for travel within the United States, which may be by plane, train, bus, taxi, or rideshare. Travel may reach 75%. Travel expenses and travel time are compensated. During travel weeks, 50 hours are guaranteed; in the Boston office, employees may work up to 42.5 hours without manager approval. Hours over 40 in a week are paid at the normal overtime rate. In the field, the technician installs and commissions robotic food systems, completing mechanical, electrical, pneumatic, and hardware work according to drawings, checklists, and standard operating procedures. The technician supports system checkout, inspections, functional checks, adjustments, and punch-list documentation, escalating unclear instructions, unexpected conditions, and potential quality or safety issues. In the Boston lab, the technician executes applications tests, prepares materials and equipment, records test data, and assembles, modifies, inspects, and validates prototype systems under engineering direction. The role also supports prototype and ingredient storage, shipment handling, lab organization, equipment cleaning, disassembly, shipping, and returns. The Massachusetts pay range is $32.50–$37.00 per hour. Projected annual earnings are $71,000 at 15% travel to $91,000 at 50% travel. Wonder states that final offers may vary based on location and factors including skills, education, training, credentials, and experience.

Requirements

At least 2 years of related work experience, such as service technician, assembly technician, robotics technician, mechanic, plumber, or HVAC work.
Flexibility and availability to travel, including travel up to 75%.
Consistent access to a personal vehicle.
Ability to perform first-level troubleshooting across mechanical, pneumatic, plumbing, electrical, and controls-related systems, including PLCs, and recognize when escalation is required.
High proficiency working with hands on mechanical assemblies.
Working knowledge of basic electrical wiring, pneumatic plumbing, mechanical assembly, and safe use of associated tools.
Proficiency with digital tools such as Google Docs and Sheets and ability to learn software such as Jira quickly.
Clear, professional verbal and written communication with teammates, engineers, and cross-functional partners.
High attention to detail, especially in creating and maintaining documentation.
Familiarity with hand tools, power tools, and a Volt/Ohm Meter.
Ability to climb, bend, and stoop for extended periods.
Ability to lift up to 50 pounds.
Ability to communicate clearly in English.
Availability to work five days a week in the Boston office when not actively on deployment.
Eligibility and availability for different forms of travel within the United States.

Nice To Haves

Excitement about being part of a new and fast-growing industry.

Responsibilities

Travel to deployment locations to install and commission robotic food systems.
Perform mechanical installation, electrical wiring, pneumatic plumbing, and hardware installation according to drawings, checklists, and SOPs.
Complete assigned installation work independently and with other technicians, coordinating with the DAE leading the deployment.
Support system checkout and commissioning through inspections, functional checks, adjustments, and documented punch-list items.
Identify and escalate unclear instructions, unexpected conditions, and potential quality or safety issues before proceeding.
Document field observations and recommend improvements to deployment procedures, tooling, and system designs.
Maintain a safe, organized, professional worksite and deliver high-quality work on schedule.
Execute applications tests developed by Deployment & Applications Engineers.
Prepare equipment, ingredients, test materials, and documentation before testing.
Collect complete and accurate test data, document observations, and promptly communicate unexpected results.
Assemble, modify, inspect, and validate prototype parts and systems under engineering direction.
Receive and inspect prototype components, equipment, pallets, and other large shipments.
Maintain organized ingredient and prototype-part storage, including ingredient pickup and appropriate handling when needed.
Support lab operations through equipment organization, prototype disassembly, shipping and returns, cleaning, and other team resource requests.
Create and update test records, checklists, work instructions, and SOP feedback when the required documentation is clearly defined.