Robotics Field Service Technician

Formic•Temple, TX

About The Position

As a Robotics Field Service Technician on Formic’s Fleet Operations Team, you will work hands-on in customer manufacturing facilities to support uptime and reliability across deployed robotic systems. Working closely with Engineering and senior field staff, you will perform scheduled preventive maintenance, carry out directed corrective repairs, respond to service calls, and document work clearly. The role requires disciplined execution of procedures, a strong focus on safety, and composure during production interruptions. Your work supports fleet performance, customer satisfaction, and long-term system reliability. This field-based role involves local travel up to 80% and overnight travel up to 50%. The position is paid hourly at $25–$32, with overtime paid according to applicable federal and state law for hours worked over 40 in a workweek. The posting notes that field service work consistently runs approximately 50+ hours per week, including travel, site activity, and documentation, with typical annualized earnings of $71,500–$91,520 depending on experience, hourly rate, and hours worked.

Requirements

At least 2 years of hands-on field service or maintenance experience supporting robotic or industrial automation systems.
Solid troubleshooting skills across electrical, mechanical, PLC, or robotic control systems.
Ability to read electrical schematics, wiring diagrams, and pneumatic drawings.
Experience using CMMS platforms to track and report maintenance activity.
Comfort with local travel up to 80% and overnight travel up to 50%.
Clear written and verbal communication skills, including the ability to produce structured service documentation.
Demonstrated commitment to safety and disciplined, checklist-driven field execution.
Ability to follow detailed work instructions and reliably complete directed tasks with minimal oversight.

Nice To Haves

Hands-on experience with 6-axis robot brands such as FANUC, KUKA, Yaskawa, ABB, or Universal Robots, including maintenance, troubleshooting, or basic programming.
Familiarity with palletizing, case packing, pick-and-place, or conveyor systems.
Experience in food, beverage, packaging, CPG, or other high-speed manufacturing environments.
Prior customer-facing field experience.
Spanish language proficiency.

Responsibilities

Execute scheduled preventive maintenance on robotic manufacturing cells using established checklists and procedures.
Perform directed corrective maintenance and repairs assigned by Engineering, dispatch, or senior technicians.
Respond to on-site service calls, follow structured troubleshooting steps, and escalate complex or unresolved issues to Engineering.
Provide hands-on technical support to customer operators and maintenance teams.
Log service activity, asset updates, and spare-part requirements in CMMS.
Follow assigned field schedules and coordinate day-to-day logistics with customers and internal stakeholders.
Monitor system performance using Formic dashboards and fleet tools, and report anomalies to Engineering.
Document service work and follow-up actions clearly and precisely.
Flag recurring issues or failure patterns to Engineering for investigation.
Build professional, trusted relationships with plant managers and site personnel.
Adhere strictly to safety standards, including LOTO and industrial compliance.
Support root cause analysis sessions, audits, and continuous improvement initiatives as directed.
Continuously develop technical skills across robotics, controls, networking, and industrial systems.

Benefits

Equity through Formic’s stock option program.
Medical, dental, and vision insurance through Blue Cross Blue Shield and Unum, with 99% of employee premiums covered and 75% coverage for dependents; optional buy-up plans are available.
FSA and DCFSA, life insurance, short-term disability, and long-term disability through Unum, all 100% employer-paid.
Fully funded Employee Assistance Program.
Up to 12 weeks of paid parental leave.
Company-facilitated 401(k) retirement savings plan.
One-time home office stipend for fully remote and hybrid employees.
Monthly cell phone reimbursement toward personal phone and internet expenses.
15 days of paid time off, in addition to company holidays.
Hourly pay range of $25–$32 and overtime pay for hours worked over 40 in a workweek, in accordance with applicable law.