Robotics Field Engineer

Ascento AG • Brooklyn, NY

14d • Onsite

About The Position

We are seeking an independent, proactive, hands-on person able to fix robots, both hardware and software, and closely work with our Operations and USA team. As such, you will travel to customers across the US, debug the situation, coordinate with our HQ in Switzerland, and apply the fix. This is a core role for our US expansion, and you will be the first robot fixer on the ground.

Requirements

• Relevant experience with hands-on projects, involving electronics and moving mechanical components.
• BSc in Robotics, Electronics, Mechatronics, or equivalent experience.
• Multidisciplinary, not scared to get your hands dirty replacing robot parts or learning new tools.
• Valid US work visa or citizenship.
• Goal-driven and independent, getting robots working properly is top priority and you can figure out how to do it.
• Ready to grow with Ascento.

Nice To Haves

• Similar jobs could have been technical support, field mechatronic technician, laptop repair technician, etc.
• Student projects or side hustles also count.

Responsibilities

• Keep our US robots running by debugging and fixing hardware issues on-site.
• Coordinate maintenance and support with the onsite technicians and security guards.
• Organize robot logistics, like shipping, spare robot locations, etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree