Robotics Field Engineer

Ascento AG•New York, NY

16d•Onsite

About The Position

We are seeking an independent, proactive, and hands-on individual to join our team as a Robotics Field Engineer. This role is crucial for our US expansion, as you will be the first robot fixer on the ground. You will be responsible for maintaining and repairing our robots, both hardware and software, by traveling to customer sites across the US. You will debug issues, coordinate with our HQ in Switzerland, and implement solutions. This is a core role for our US expansion and you will be the first robot fixer on the ground.

Requirements

Relevant experience with hands-on projects, involving electronics and moving mechanical components.
BSc in Robotics, Electronics, Mechatronics, or equivalent experience.
Multidisciplinary, not scared to get your hands dirty replacing robot parts or learning new tools.
Valid US work visa or citizenship.
Goal driven and independent, getting robots working properly is top priority and you can figure out how to do it.

Nice To Haves

Student projects or side hustles also count.
Working with robots in the field often means working under pressure, either due to tight deadlines or due to customers watching.
The job implies traveling often and on short notice depending on where and when the issues happen.
If you think you don’t hit all the check marks - don’t worry, we want a person that is able to learn and has a great attitude to make it work. So just give it a go, we will reply to all applications.

Responsibilities

Keep our US robots running by debugging and fixing hardware issues on-site.
Coordinate maintenance and support with the onsite technicians and security guards.
Organize robot logistics, like shipping, spare robot locations, etc.