Robotics Clinical Sales Manager
About The Position
The Robotics Clinical Sales Manager promotes and supports technology-centric product launches at key customer accounts and drives utilization of robotic technology. As part of the program development team, the role educates, trains, and assists key stakeholders in the sustainable use of technology to help customers achieve their technology program goals. The position includes developing account-specific launch plans, training surgical teams on the ROSA™ system and other technologies, supporting new account onboarding and technology upgrades, and providing clinical support and education at customer sites and events.
Requirements
- Minimum of 5–7 years of clinical sales experience, or one year of orthopedic (joint replacement) sales or case coverage experience.
Nice To Haves
- Bachelor's degree in Business, Sales, Marketing, or a technical discipline preferred; an Associate’s degree with equivalent experience will be considered.
- Proven track record of achieving strong results.
- Strong interpersonal and communication skills.
- Strong presentation and demonstration skills.
Responsibilities
- Develop account-specific launch plans to enable locally sustainable support and use of new technologies, and drive utilization as a key team performance indicator.
- Lead surgical teams through training pathways to educate and train surgeons, staff, and administrators on the ROSA™ system and other technologies.
- Partner with Field Service technicians to onboard new accounts, including attending system installations, providing in-services to facility staff, training local implant sales colleagues, and providing clinical support during enabling technology cases.
- Support advanced technology upgrades as required.
- Provide on-site support for product demonstrations and educational initiatives to build local and regional market awareness.
- Perform key administrative duties.
- Promote customer satisfaction through timely responses to inquiries, clear and effective communications, and professional appearance.
- Follow internal communication and documentation policies, including QA policies.
- Attend product trade shows and annual training as required.
- Provide support for MedEd events as required.
Benefits
- Development opportunities
- Employee resource groups (ERGs)
- Flexible working environment
- Location-specific competitive total rewards
- Wellness incentives
- Culture of recognition and performance awards
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
