RN Territory Clinical Manager, Home Health

AccentCare, Inc.•San Diego, CA
•Onsite

About The Position

The RN Territory Clinical Manager oversees patient care services and personnel, including coordinating and managing patient care and supervising and coaching clinical personnel to ensure appropriate delivery of care and services. The role also handles CHAP and survey readiness, QAPI, patient satisfaction surveys, and complaint reviews. This is an onsite position in San Diego, with a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. in the office. The stated salary range is $120,000–$145,000, with an offer based on years of experience. A $5,000 bonus is offered. The manager supervises day-to-day clinical and office operations, supports staff and patients during operating hours, and ensures compliance with professional standards, agency policies and procedures, and state and federal requirements. The role coordinates referrals and interdisciplinary patient care, oversees individualized plans of care, evaluates clinical care quality, and participates in quality improvement, accreditation readiness, incident review, and emergency preparedness activities.

Requirements

  • Graduate from an approved school of professional nursing.
  • Currently licensed to practice as a registered nurse in the state of agency operation.
  • 3–5 years of experience as an RN.
  • Maintain valid CPR certification while employed in a clinical role.
  • Be a licensed driver with an automobile insured in accordance with state and/or organization requirements and in good working order.
  • Ability to travel to all business locations.

Nice To Haves

  • Experience managing RN services in the home, community, or clinic is preferred.

Responsibilities

  • Supervise day-to-day clinical and office operations.
  • Be available to staff and patients during operating hours and ensure services comply with professional standards, agency policies and procedures, and state and federal regulatory requirements.
  • Provide backup support for PCM and CSS positions as needed.
  • Serve as leader in the absence of the Territory Administrator.
  • Coordinate referrals and patient care using an interdisciplinary team approach.
  • Ensure development, implementation, and updating of individualized plans of care.
  • Evaluate clinical care quality and ensure patient needs are continually assessed.
  • Collaborate with clinicians and physicians regarding patient transfers or discharges.
  • Review discharge assessment data, edit and lock Discharge OASIS, and handle discipline-only discharge.
  • Own QAPI and participate in quality assurance and performance improvement activities.
  • Review and investigate incidents, analyze trends, and implement corrective action plans as needed.
  • Manage accreditation and survey readiness, QA audits, detailed corrective action plan audits, and HHCAHPS distribution in SHP.
  • Manage emergency preparedness planning, including EPP activation, post-activation reporting, and ongoing event monitoring and reporting.
  • Conduct patient satisfaction survey and complaint review activities.

Benefits

  • Medical, dental, and vision coverage
  • Paid time off and paid holidays
  • Professional development opportunities
  • Company-matching 401(k)
  • Flexible spending and health savings accounts
  • Employee assistance program
  • Pet insurance
  • Access to Calm, a meditation, sleep, and relaxation app
  • Programs to celebrate achievements, milestones, and fellow employees
  • Company store credit for first AccentCare-branded scrubs for patient-facing employees
  • $5,000 bonus
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