RN, Territory Clinical Manager, Home Health
About The Position
The Clinical Manager oversees all patient care services and personnel, including coordinating and managing patient care and supervising and coaching clinical personnel to ensure appropriate delivery of care and services. The role also supports CHAP and survey readiness, QAPI, patient satisfaction surveys, and complaint reviews. The Clinical Manager supervises day-to-day clinical and office operations and remains available to staff and patients during operating hours. The position supports regulatory and professional standards, coordinates referrals and interdisciplinary patient care, and ensures individualized plans of care are developed, implemented, and updated. It evaluates clinical care quality and collaborates with clinicians and physicians on patient transfers and discharges. Additional duties include discharge assessment and OASIS review, quality assurance and performance improvement activities, incident investigation and corrective action, accreditation and survey readiness, HHCAHPS distribution, and emergency preparedness planning and reporting. The Clinical Manager may provide back-up support for PCM and CSS roles and serve as leader when the Territory Administrator is absent.
Requirements
- Graduate from an approved school of professional nursing.
- Currently licensed to practice as a registered nurse in the state of agency operation.
- 3–5 years of experience as an RN.
- Maintain valid CPR certification while employed in a clinical role.
- Licensed driver with an insured automobile in good working order, meeting state and/or organization requirements.
- Ability to travel to all business locations.
Nice To Haves
- Experience managing RN services in the home, community, or clinic.
Responsibilities
- Oversee patient care services and personnel, including coordination and management of patient care.
- Supervise and coach clinical personnel to ensure care and services are delivered appropriately.
- Supervise day-to-day clinical and office operations and remain available to staff and patients during operating hours.
- Ensure services comply with professional standards, agency policies and procedures, and state and federal regulatory requirements.
- Provide back-up support for PCM and CSS positions as needed.
- Lead in the absence of the Territory Administrator.
- Coordinate referrals and patient care using an interdisciplinary team approach.
- Assure the development, implementation, and updating of individualized plans of care.
- Evaluate clinical care quality and ensure patient needs are continually assessed.
- Collaborate with clinicians and physicians regarding patient transfers or discharges.
- Review discharge assessment data; edit and lock Discharge OASIS and discipline-only discharge records.
- Own QAPI and participate in quality assurance and performance improvement activities.
- Review and investigate incidents, analyze trends, and implement corrective action plans as needed.
- Manage accreditation and survey readiness, QA audits, detailed corrective action plan audits, and HHCAHPS distribution in SHP.
- Support emergency preparedness planning, including activation of the EPP, post-activation reporting, and ongoing event monitoring and reporting.
- Support CHAP and survey readiness, patient satisfaction surveys, and complaint reviews.
Benefits
- Medical, dental, and vision coverage
- Paid time off and paid holidays
- Professional development opportunities
- Company-matching 401(k)
- Flexible spending and health savings accounts
- Employee assistance program
- Pet insurance
- Access to Calm meditation, sleep, and relaxation app
- Programs to celebrate achievements, milestones, and fellow employees
- Company store credit for first AccentCare-branded scrubs for patient-facing employees
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
