RN, Territory Clinical Manager, Home Health
About The Position
The Clinical Manager oversees all patient care services and personnel, including coordinating and managing patient care and supervising and coaching clinical staff to ensure appropriate delivery of care and services. The role also supports CHAP and survey readiness, QAPI, patient satisfaction surveys, and complaint reviews. The Clinical Manager supervises day-to-day clinical and office operations and is available to staff and patients during operating hours. The role ensures services meet professional standards, agency policies and procedures, and state and federal regulatory requirements. It coordinates referrals and interdisciplinary patient care, supports the development and ongoing updating of individualized plans of care, and evaluates care quality and patient needs. The Clinical Manager may provide backup support for PCM and CSS positions and serves as leader in the Territory Administrator’s absence. Additional duties include coordinating patient transfers and discharges with clinicians and physicians; reviewing discharge assessment data and discharge OASIS; leading QAPI and participating in quality assurance and performance improvement; investigating incidents and developing corrective action plans; maintaining accreditation and survey readiness; managing HHCAHPS distribution in SHP; and supporting emergency preparedness planning, activation, monitoring, and reporting.
Requirements
- Graduate from an approved school of professional nursing.
- Currently licensed to practice as a registered nurse in the state of agency operation.
- 3–5 years of experience as an RN.
- Maintain valid CPR certification while employed in a clinical role.
- Be a licensed driver with an automobile insured according to state and/or organizational requirements and in good working order.
- Ability to travel to all business locations.
Nice To Haves
- Experience managing RN services in the home, community, or clinic.
Responsibilities
- Supervise day-to-day clinical and office operations.
- Be available to staff and patients during hours of operation.
- Ensure services comply with professional standards, agency policies and procedures, and state and federal regulatory requirements.
- Provide backup support for PCM and CSS positions as needed.
- Lead in the absence of the Territory Administrator.
- Coordinate referrals and patient care using an interdisciplinary team approach.
- Ensure the development, implementation, and updating of individualized plans of care.
- Evaluate clinical care quality and ensure patient needs are continually assessed.
- Collaborate with clinicians and physicians regarding patient transfers and discharges.
- Review discharge assessment data; edit and lock discharge OASIS; and handle discipline-only discharges.
- Own QAPI and participate in quality assurance and performance improvement activities.
- Review and investigate incidents, analyze trends, and implement corrective action plans as needed.
- Maintain accreditation and survey readiness, including QA audits and detailed corrective-action-plan audits.
- Manage HHCAHPS distribution in SHP.
- Support emergency preparedness planning, including activation, post-activation reporting, and ongoing event monitoring and reporting.
- Oversee patient care services and personnel, including coordinating care and supervising and coaching clinical personnel.
Benefits
- Medical, dental, and vision coverage.
- Paid time off and paid holidays.
- Professional development opportunities.
- Company-matching 401(k).
- Flexible spending and health savings accounts.
- Wellness offerings, including an employee assistance program, pet insurance, and access to Calm.
- Programs to celebrate achievements, milestones, and fellow employees.
- Company store credit for the first AccentCare-branded scrubs for patient-facing employees.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
