RN Supervisor -- Family Connects New Orleans -- Ochsner Baptist

Ochsner Health•New Orleans, LA

13d

About The Position

The RN Supervisor supervises nursing staff who provide home visits to families with newborns, as well as administrative staff who support the Family Connects program. The role ensures that families receive support and assessment across 12 domains of physical and psychosocial well-being, with referrals and connections to community agencies as needed. The supervisor leads clinical and non-clinical staff in scheduling visits, conducting home visits, and supporting families using an evidence-based home visiting protocol. The position participates in and supervises family education and assessment activities, helps families establish support plans and health plans, and facilitates access to community resources. It also serves as a liaison and advocate for families, adapts communication and care to the needs of each patient population, and supports compliance with applicable laws, regulations, accreditation standards, and the employer’s Compliance & Privacy Program. The work is performed in a patient-care environment and entails routine exposure risks associated with healthcare settings.

Requirements

Graduate of an accredited school of nursing.
Bachelor of Science in Nursing (BSN) required for all Ochsner Magnet Facilities.
At least 2 years of home care experience, including 1 year of maternal-child experience in a hospital setting.
Registered nurse (RN) license in the state of practice.
Basic Life Support (BLS) certification from the American Heart Association.
Valid driver’s license in the state of practice.
Leadership skills and ability to supervise clinical and non-clinical staff.
Clinical skills and ability to appraise situations and make decisions.
Proficiency using computers, software, and web-based applications.
Effective verbal and written communication skills, including the ability to present information clearly and professionally and work effectively with diverse patient populations.
Customer service skills and ability to manage a flexible yet demanding schedule.
Ability to work with the nurse supervisor to implement practice improvement and clinical development plans.
Interpersonal skills and ability to work in a team of clinical and non-clinical staff.
Effective time-management, organization, and multitasking skills.

Nice To Haves

Clinical experience related to postpartum or child health, home visiting, lactation education, domestic violence, substance abuse, depression, maternal-child health, social work, or another related field.
Certified Lactation Educator or Consultant.
Proficiency in Spanish.

Responsibilities

Participate in and supervise RNs in educating families about postpartum and child health and lactation, and in conducting home visits.
Participate in and supervise RNs in assessing the health and physical well-being of mothers and babies in the home, identifying family risk factors such as depression, substance abuse, and domestic violence, and appraising situations to make decisions.
Participate in and supervise RNs in establishing trusting relationships with families and developing support plans with goals, objectives, and activities addressing family strengths and needs.
Ensure appropriate referrals and connections to community resources; identify gaps in community services that local partners may address; and help parents make and attend appointments with doctors and social service agencies.
Act as a liaison between families and community agencies and serve as a family advocate.
Participate in and supervise RNs in responding to client needs through flexible scheduling of home visits.
Help families improve parenting skills, increase parenting supports, reduce stress, address parental needs, and create a health plan for the entire family.
Adapt behavior and communication to the specific patient population, including respecting privacy, introducing services, explaining procedures, requesting permissions, and adapting communication style.
Remain knowledgeable about applicable federal, state, and local laws, accreditation standards, and regulatory requirements, and ensure compliance.
Report known or suspected unethical or questionable conduct and patient or employee safety, privacy, or other compliance concerns.
Perform other related duties as assigned.