RN Supervisor -- Family Connects New Orleans -- Ochsner Baptist

Ochsner Clinic Foundation•New Orleans, LA

11d

About The Position

The RN Supervisor supervises nursing staff who provide home visits to families with newborns and administrative staff who support the Family Connects program. The role oversees family support and assessment across 12 domains of physical and psychosocial well-being, and facilitates referrals and connections to community agencies. The supervisor leads clinical and non-clinical staff in scheduling, visiting, and supporting families in the community using an evidence-based home visiting protocol. The position participates in and supervises nurses’ education of families on postpartum and child health and lactation, in-home health assessments of mothers and babies, risk assessment, relationship-building, family support planning, and connections to community resources. It also serves as a liaison and advocate for families, supports flexible scheduling of visits, and helps families improve parenting skills, reduce stress, and develop a health plan for the entire family. The role requires compliance with applicable laws, regulations, accreditation standards, and the employer’s Compliance & Privacy Program and Standards of Conduct. Work involves patient care and routine exposure to blood, body fluids, tissue, communicable diseases, and potentially hazardous medications or waste. The position is classified as Medium Work, involving exertion of 20 to 50 pounds occasionally, 10 to 25 pounds frequently, and up to 10 pounds constantly.

Requirements

Graduate of an accredited school of nursing.
Bachelor of Science in Nursing (BSN) required for Ochsner Magnet Facilities.
At least 2 years of home care experience, including 1 year of maternal-child experience in a hospital setting.
Registered nurse (RN) license in the state of practice.
Basic Life Support (BLS) certification from the American Heart Association.
Valid driver’s license in the state of practice.
Leadership skills and ability to supervise clinical and non-clinical staff.
Clinical skills and ability to appraise situations and make decisions.
Proficiency with computers, software, and web-based applications.
Effective verbal and written communication skills, including ability to present information clearly and professionally and work effectively with diverse patient populations.
Customer service skills and ability to manage a flexible yet demanding schedule.
Ability to work with the nurse supervisor to implement practice improvement and clinical development plans.
Interpersonal skills and ability to work with clinical and non-clinical staff.
Effective time-management, organization, and multitasking skills.

Nice To Haves

Clinical experience related to postpartum or child health, home visiting, lactation education, domestic violence, substance abuse, depression, maternal-child health, social work, or a related field.
Certified Lactation Educator or Consultant.
Proficiency in Spanish.

Responsibilities

Supervise nursing staff providing home visits to families with newborns and administrative staff supporting the program.
Participate in and supervise nurses’ education of families on postpartum and child health and lactation, and their conduct of home visits.
Participate in and supervise health and physical assessments of mothers and babies in the home, including assessment of family risk factors such as depression, substance abuse, and domestic violence.
Participate in and supervise the establishment of trusting relationships with families and development of support plans with goals, objectives, and activities addressing family strengths and needs.
Ensure appropriate referrals and connections to community resources; identify gaps in community services and assist parents with making and attending appointments.
Act as a liaison between families and community agencies and serve as a family advocate.
Respond to client needs through flexible scheduling of home visits.
Help families improve parenting skills, increase parenting supports, reduce stress, address parent needs, and create a health plan for the entire family.
Adapt communication and behavior to the patient population, including respecting privacy, introducing services, explaining procedures, requesting permission, and adjusting communication style.
Remain knowledgeable about applicable laws, accreditation standards, and regulatory requirements, and ensure compliance.
Report known or suspected unethical or questionable conduct and patient or employee safety, privacy, or other compliance concerns.
Perform other related duties as assigned.