RN Program Manager

CommUnityCare Health Centers • Austin, TX

1d

About The Position

Reporting to the Chief Nursing Officer (CNO), the RN Program Manager develops nursing services data dashboards and reports in collaboration with CUC data teams. The role applies nursing practice and effective data-development principles to support dashboard management, data analysis and display, and use of statistical tools that ensure information integrity. The RN Program Manager also supports nursing services priorities and leadership oversight of the nursing peer review process.

The position supports quality monitoring and improvement of nursing and clinical team care, treatment, and services. It develops presentations and monitoring plans, facilitates review of process variances and unexpected outcomes, supports corrective action planning, and helps translate data and evidence-based initiatives into nursing practice. The role maintains accurate and timely reporting, tracks outcomes against goals and benchmarks, and prepares data and reports for nursing leadership, committees, and external partners as directed by CUC leadership.

Requirements

• Associate degree in nursing from an accredited school of nursing.
• Three years of experience as a registered nurse.
• Experience overseeing performance metrics.
• Unrestricted State of Texas Registered Nurse license.
• Knowledge of local, state, and federal regulations and laws governing health and human services activities.
• Experience with statistical software and Microsoft Office products, including Excel, Teams, and PowerPoint.
• Experience using and managing data in an electronic health record environment.
• Strong computer skills, including proficiency with Windows, Microsoft Office products, and electronic health records.
• Ability to work collaboratively across the organization to resolve challenges professionally, economically, and with minimal disruption.
• Strong problem-solving ability, attention to detail, accuracy, and verbal and written communication skills.
• Ability to work independently and as part of a team to meet established timelines.
• Knowledge and competency in prioritization and time management.

Nice To Haves

• Three years of experience as a nurse or in a healthcare-related field.
• Experience with the Joint Commission accreditation process and requirements.
• Experience working in a Federally Qualified Health Center (FQHC).
• Experience working in a Patient-Centered Medical Home (PCMH) environment.

Responsibilities

• Develop project presentations supporting nursing service interventions.
• Assist with development and implementation of nursing services program monitoring plans.
• Implement and maintain an ongoing program to measure, monitor, oversee, and improve the quality and appropriateness of nursing and clinical team care, treatment, and services.
• Develop concurrent record review programs and improvement activities to evaluate the effectiveness of nursing and clinical support staff.
• Support oversight of program implementation.
• Support Nursing Peer Review Committee activities and assignments; support clinical review and investigation of process variances and report findings to the Director of Nursing.
• Provide nursing services with data needed to investigate unexpected outcomes and facilitate or assist with corrective action plans.
• Oversee processes that apply evidence-based nursing practice initiatives to achieve best practices and benchmarking.
• Implement programs that support clinical interpretation of data and integration of interventions into nursing services practice.
• Ensure timely and accurate data reporting and establish mechanisms for reporting outcome data to identify improvement opportunities and nursing services priorities.
• Assist in developing appropriate data collection and analysis forms.
• Support preparation of annual reports and presentation of data to the CNO, nursing services leadership, committees, and external partners as directed by CUC leadership.
• Maintain accessible and readable project files with current definitions, benchmarks, goals, and parameters.
• Track and trend data, compare results with goals and benchmarks, identify anomalies, and develop presentations for internal and external stakeholders.
• Coordinate data collection using appropriate software applications and collaborate with CUC data teams to improve data collection, analytics, efficiency, and quality.
• Maintain knowledge of regulatory agency standards, nursing practice, and Joint Commission requirements.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree