RRT RN Program Manager

UT Southwestern Medical Center•Dallas, TX

About The Position

This nurse position is accountable for the day-to-day management of assigned clinical programs and related teams and/or interdisciplinary projects supporting ambulatory clinical practice. The role works with diverse, multidisciplinary stakeholders and provides program-based analytical and nursing leadership, content expertise, clinical judgment, and support to departmental leadership and Ambulatory Nursing Administration. The position manages interdisciplinary projects and/or oversees assigned program operations in ambulatory clinical settings and across the care continuum. It provides analytical support for quality improvement, patient safety, outcomes, clinic operations, and other services that promote high-quality care. The role also serves as a liaison on program matters, develops strategic plans and project plans, tracks program metrics and milestones, reports progress, coordinates onboarding, and may represent the department on committees and councils.

Requirements

  • Bachelor's degree in Nursing.
  • Five years of inpatient/outpatient direct patient care nursing experience.
  • Registered Nurse licensure by the Board of Nurse Examiners for the State of Texas upon hire.
  • Basic Life Support certification from the American Heart Association or American Red Cross upon hire.
  • Ability to self-direct and organize and manage multiple tasks or projects simultaneously.
  • Ability to promote programs and services to ambulatory clinic leadership.
  • Ability to maintain strict confidentiality.
  • Ability to promote and build teamwork and a multidisciplinary care concept.
  • High-level verbal and written communication skills.
  • Effective interpersonal skills.
  • Ability to read, write, and perform mathematical calculations.

Nice To Haves

  • Master's degree in Nursing.
  • One year of project management experience.
  • Strong experience and mastery of MS Office.

Responsibilities

  • Manage interdisciplinary projects and/or oversee day-to-day operations of assigned programs within ambulatory clinical settings and/or across the care continuum.
  • Provide analytical support for assigned programs related to quality improvement, patient safety, patient outcomes, clinic operations, and care quality.
  • Serve as the departmental liaison for program-related matters.
  • Develop strategic plans for new programs and manage program expectations with senior leadership and key stakeholders.
  • Develop project plans and analytics in collaboration with departments and ambulatory nursing leadership.
  • Delegate project tasks and responsibilities to appropriate personnel.
  • Identify and resolve issues and conflicts, and manage program dependencies and critical paths.
  • Plan, schedule, and track project timelines and milestones; develop and automate data displays using charts and reporting tables.
  • Identify and track key program metrics to support data-driven decision-making.
  • Develop and deliver progress reports, proposals, requirements documentation, and presentations.
  • Conduct post-project reviews and prepare recommendations identifying successful and unsuccessful program elements.
  • Define and regularly reassess program success criteria and communicate progress clearly and promptly to involved parties.
  • Liaise with departments and clinic leadership on behalf of Ambulatory Nursing to support consistent policies and practices, new initiatives, patient advocacy, and reporting.
  • Coordinate onboarding for staff in the assigned portfolio or program to ensure timely training in departmental and clinic processes and expectations.
  • Represent the department, as assigned, on Ambulatory and Health System committees and/or councils.
  • Perform other duties as assigned.

Benefits

  • PPO medical plan, available on day one at no cost for full-time employee-only coverage.
  • 100% coverage for preventive healthcare with no copay.
  • Paid Time Off available on day one.
  • Retirement programs through the Teacher Retirement System of Texas (TRS).
  • Paid parental leave benefit.
  • Wellness programs.
  • Tuition reimbursement.
  • Public Service Loan Forgiveness (PSLF) qualified employer.
  • On-site childcare.
  • Merit increases.
  • Paid holidays.
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