RN Home Health Clinical Manager

CenterWell•Greensboro, NC

12d•$77,200 - $106,200•Onsite

About The Position

As a Clinical Manager at CenterWell Home Health, reporting to the Branch Director, you will lead and support a team of clinicians who deliver care in the home setting. You will guide clinical practice, coordinate patient services, and promote high-quality care so patients can achieve greater independence while supporting the professional success of your team. This is an on-site, full-time position at the CenterWell Home Health Greensboro, North Carolina branch, with a scheduled 40-hour workweek and normal operating hours of Monday through Friday, 8 a.m. to 5 p.m. Eastern Time. A rotating on-call shift is required. The role oversees clinical guidance, staff development, documentation quality, compliance, case management outcomes, and quality improvement. You will also provide direct patient care on a limited basis in exceptional or unplanned circumstances. The position is patient-facing and subject to Humana’s TB screening program. It participates in Humana’s driver safety program, requiring a valid state driver’s license and maintenance of personal vehicle liability insurance at applicable minimum limits or the stated higher coverage limits. The posted starting base salary range is $77,200–$106,200 per year for full-time employment. The role is eligible for an incentive bonus with quarterly and annual payouts, based on company and/or individual performance. Humana offers medical, dental, and vision benefits; a 401(k) retirement savings plan; paid time off and company and personal holidays; paid parental and caregiver leave; short- and long-term disability; life insurance; and other benefits.

Requirements

Graduate of an accredited School of Nursing.
Current state license as a Registered Nurse.
Proof of current CPR certification.
Valid driver's license, auto insurance, and reliable transportation.
At least 2 years of experience as a Registered Nurse.
Traditional home health experience.
Management and people leadership experience.

Nice To Haves

OASIS experience is highly preferred.
OASIS certification (HCS-O, COQS, and/or COS-C) is highly preferred.
Homecare Homebase (HCHB) experience is preferred.
Foundational knowledge and basic understanding of CMS PDGM is preferred.

Responsibilities

Guide, support, and educate clinicians; assist with goal setting, care planning, and clinical decision-making; and remain available during operating hours for clinical support.
Ensure clinical documentation, audits, and billing meet Medicare, payer, and company standards, and monitor case management quality and outcomes.
Participate in hiring, training, performance evaluation, coaching, and corrective action for clinical staff.
Review and audit OASIS assessments, visit notes, and plans of care for accuracy, completeness, and compliance with Medicare/CMS and accreditation standards.
Collaborate with field-based clinicians to ensure timely documentation submission and resolve deficiencies or inconsistencies.
Assist with OASIS accuracy and validation, ensuring data entry aligns with care plans and physician orders.
Monitor outcome-based quality indicators and assist in developing performance improvement plans.
Participate in quality improvement projects, internal audits, and regulatory survey readiness.
Track and report quality metrics, trends, and areas for improvement to leadership.
Provide staff education and support regarding compliance issues and documentation standards.
Stay current on federal and state regulations related to home health care and quality assurance.
Provide direct patient care on a limited basis in exceptional or unplanned circumstances.